Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Herb Chambers Ford of Westborough
2021 Ford Mustang Recall
Ford Mustang Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsStructure
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Other
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Structure1
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Other1
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Ford Mustang?
- NHTSA lists two recall entries for certain 2021 Mustang Mach-E vehicles, affecting the Structure and Other components.
- Both entries concern front subframe bolts that may be loose because they were not tightened properly during assembly.
How do I check if my 2021 Ford Mustang has an open recall?
- You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
- Our team can confirm open recall status and explain the manufacturer remedy.
How much does a 2021 Ford Mustang recall repair cost?
- A 2021 Ford Mustang recall repair is free at an authorized dealer when the recall applies.
- Ford’s remedy includes inspecting and tightening the front subframe bolts as necessary at no charge.
Can an independent shop fix a 2021 Ford Mustang recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An authorized Ford dealer has the manufacturer’s repair instructions and can document completion.
Does an open recall affect the trade-in value of the 2021 Ford Mustang?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
- Completing an eligible recall remedy can help keep your vehicle records current.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA identifies recall entries affecting the Structure and Other components for certain 2021 Mustang Mach-E vehicles. The concern is that front subframe bolts may not have been tightened properly during assembly and could become loose. If that occurs, vehicle performance in a crash may be reduced, increasing the risk of injury. Waiting leaves the potential safety concern unresolved, even if the vehicle seems to drive normally. Bring your vehicle to an authorized Ford dealer for a VIN check and the manufacturer’s specified inspection. If the recall applies, technicians will tighten the bolts as necessary at no charge. A prompt visit provides reassurance and addresses the issue according to Ford’s repair instructions.
Ford-Trained Service
Herb Chambers Ford of Westborough provides authorized Ford recall service for drivers in Westborough, MA, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when required to complete service correctly. For this recall, the remedy includes inspecting the front subframe bolts and tightening them as necessary, free of charge. Because recall work is performed by an authorized franchise dealer, our team can verify the VIN and address the manufacturer campaign in one visit when applicable. Call Herb Chambers Ford of Westborough at 508-501-8253 for confident, knowledgeable support close to home.
Take the Next Step
Start by checking your VIN through NHTSA.gov or by contacting our service department. Then bring the vehicle to Herb Chambers Ford of Westborough so our team can verify recall status and perform the remedy if an open campaign applies. You can schedule service even if you are unsure whether the repair was previously completed, because the VIN check is free. Our staff can answer questions, explain the next step, and help you arrange a convenient visit. Do not wait when a safety-related concern may affect crash performance. Contact us today and let an authorized Ford team provide a clear answer.
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