Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Herb Chambers Ford of Westborough
2021 Ford Mustang Mach-E Recall
Ford Mustang Mach-E Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsStructure
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Other
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Structure1
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Other1
FREE1 OPEN RECALL
NHTSA campaign 21V140000 · 1,258 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Consequence
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Ford Mustang Mach-E?
- NHTSA lists two recall entries for the 2021 Ford Mustang Mach-E, affecting the Structure and Other component categories; both concern front subframe bolts that may be loose.
- The potential consequence is reduced vehicle performance in a crash, which may increase the risk of injury.
- Ford’s remedy is inspection and tightening of the front subframe bolts as necessary, free of charge.
How do I check if my 2021 Ford Mustang Mach-E has an open recall?
- You can check your 2021 Ford Mustang Mach-E by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
- Our team can review open recall records and explain the manufacturer’s required remedy.
- If you are unsure whether the repair was completed, contact Herb Chambers Ford of Westborough for assistance.
How much does a 2021 Ford Mustang Mach-E recall repair cost?
- A 2021 Ford Mustang Mach-E recall repair costs nothing when completed by an authorized Ford dealer.
- The manufacturer remedy for this recall includes inspecting and tightening the front subframe bolts as necessary, free of charge.
- Recall service is separate from customer-requested maintenance or other repairs.
Can an independent shop fix a 2021 Ford Mustang Mach-E recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Ford-trained technicians follow the manufacturer’s recall procedure and use the appropriate diagnostic resources.
- Herb Chambers Ford of Westborough can inspect the VIN and arrange the recall remedy.
Does an open recall affect the trade-in value of the 2021 Ford Mustang Mach-E?
- Buyers and dealers check recall status, so completing an open recall can help clarify the vehicle’s condition during a trade-in evaluation.
- Use our trade-in page to begin discussing your vehicle’s value.
- A recall repair remains free at an authorized Ford dealer.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA’s recall information identifies a front subframe bolt concern for certain 2021 Ford Mustang Mach-E vehicles. The bolts may not have been tightened properly during assembly and could become loose. In a crash, loose subframe bolts may reduce the vehicle’s performance and increase the risk of injury. The affected component categories are Structure and Other. Waiting to verify an open recall can leave a potential safety issue unresolved, even if the vehicle currently feels normal. Herb Chambers Ford of Westborough can check the VIN and complete Ford’s inspection and tightening remedy at no charge, helping you address the concern with urgency and confidence.
Authorized Ford Expertise
At Herb Chambers Ford of Westborough, factory-trained technicians follow Ford’s recall instructions for the 2021 Ford Mustang Mach-E. Manufacturer diagnostic tools, OEM parts and approved procedures support a careful VIN check and accurate remedy. If the recall is open, the front subframe bolts will be inspected and tightened as necessary at no charge to the owner. Our team serves drivers in Westborough, MA, along with nearby communities throughout the area. An authorized Ford franchise dealer is the right place for a manufacturer recall because the repair is performed according to Ford’s requirements and covered without a repair charge.
Simple Next Steps
Start by checking the VIN through NHTSA.gov or by contacting our service department. Bring the 2021 Ford Mustang Mach-E to Herb Chambers Ford of Westborough so our team can verify recall status and perform the manufacturer remedy if needed. If you received a recall notice, believe the repair may have been missed, or simply feel unsure, go ahead and schedule service. The VIN check is free, and scheduling early can help you address the concern promptly. You can also schedule an appointment online for a convenient visit.
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