Herb Chambers Ford of Westborough
Ford F-350 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20E090000 · 102 vehicles affected
Defect
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer through shaft" may block the piston ports
Consequence
If the steering locks, it can increase the risk of a crash.
Corrective Action
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
NHTSA campaign 21V090000 · 79,017 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, Windshield Mounting.
Consequence
In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Corrective Action
Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall is expected to begin April 6, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
NHTSA campaign 20E090000 · 102 vehicles affected
Defect
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer through shaft" may block the piston ports
Consequence
If the steering locks, it can increase the risk of a crash.
Corrective Action
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
NHTSA campaign 21V090000 · 79,017 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, Windshield Mounting.
Consequence
In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Corrective Action
Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall is expected to begin April 6, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
5 common questions answered
NHTSA identifies Steering Lock and Windshield recall concerns for the 2021 Ford F-350 Super Duty. An affected Icon stabilizer kit may have a foam ring that blocks piston ports, creating a risk of steering lock and a possible crash. A windshield that was not properly bonded may detach during a crash, increasing the risk of injury. These are safety matters, not routine service items. Waiting can leave a potentially hazardous condition unresolved, especially when you are unsure whether an earlier repair was completed. A VIN check helps clarify your vehicle’s status, and an authorized dealer can complete an applicable remedy at no charge.
Herb Chambers Ford of Westborough provides recall assistance for drivers in Westborough, MA, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, OEM parts, and approved procedures to verify open recalls and complete the specified remedy. That includes the free repair for an applicable Steering Lock or Windshield recall. Because recall work comes directly from the manufacturer, an authorized Ford franchise dealer is the right place to confirm the VIN and handle the repair. Visit our location at 310 Turnpike Road, Rte 9, for knowledgeable support and a reassuring path back to safer driving.
Start by checking the VIN for open recalls through NHTSA.gov or by contacting our service department. Bring your 2021 Ford F-350 Super Duty to Herb Chambers Ford of Westborough so our team can verify the recall status and explain the next step. If you have received a notice, have a safety concern, or simply are not sure whether work was completed, schedule service anyway—the check is free. We can arrange the applicable manufacturer remedy at no charge, helping you address the concern without guesswork. Call 508-501-8253 or schedule an appointment online.
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