Herb Chambers Ford of Westborough
Ford Ranger Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V197000 · 55,158 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a police" package. The transmission shift cable lock clip may not be fully seated
Consequence
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V197000 · 55,158 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a police" package. The transmission shift cable lock clip may not be fully seated
Consequence
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
5 common questions answered
NHTSA’s two reported recalls address important safety concerns. A poor electrical connection may cause the rearview camera to show a blank or distorted image, reducing visibility behind the Ranger and increasing crash risk. A shift cable lock clip that is not fully seated may allow the selected transmission gear and displayed gear to differ. If the parking brake is not applied, unintended vehicle movement may result, increasing the risk of injury or a crash. Waiting can leave these concerns unresolved. If you notice either symptom or received a manufacturer notice, check the VIN and arrange service promptly. Recall remedies are defined by Ford and completed at no charge when applicable.
Herb Chambers Ford of Westborough provides recall support for drivers throughout Westborough, Shrewsbury, Northborough, Southborough, and nearby communities. Our factory-trained technicians follow Ford procedures, use manufacturer diagnostic tools, and install OEM parts when the recall remedy calls for replacement. The rearview camera remedy and the transmission shift cable lock clip inspection or correction are performed free of charge when an open recall applies. Choosing an authorized Ford franchise dealer helps ensure the concern is evaluated according to the manufacturer’s instructions. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, Westborough, MA, for informed, reassuring service.
Start by locating your Ranger’s VIN and requesting a recall check through our service department. If an open recall appears, bring the vehicle to Herb Chambers Ford of Westborough so a technician can perform the specified remedy. If you are unsure whether previous recall work was completed, schedule an appointment anyway—the VIN check is free and can clarify the next step. Use the schedule service link to request a visit. Our team can explain the process, answer questions, and complete qualifying recall work at no charge. Prompt attention is the simplest way to address a possible safety concern.
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