Herb Chambers Ford of Westborough

2020 Ford F-350 Super Duty Recall

Ford F-350 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

9 recalls found · All repairs FREE

Seat

FREE1 OPEN RECALL

NHTSA campaign 19V633000 · 639,137 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford F-350 Super Duty?
  • NHTSA has issued 9 recalls associated with the 2020 Ford F-350 Super Duty, involving the seat, steering lock, driveshaft, transmission, side mirror, axle, tire and loading information label, windshield, and tire.
  • Eligibility depends on the vehicle and equipment, so a VIN check confirms whether a campaign remains open.
How do I check if my 2020 Ford F-350 Super Duty has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our authorized Ford team can explain any applicable remedy and arrange the repair.
How much does a 2020 Ford F-350 Super Duty recall repair cost?
  • A 2020 Ford F-350 Super Duty recall repair is free at an authorized dealer when the recall applies to the vehicle.
  • Manufacturer safety recall remedies are completed at no charge to the owner.
Can an independent shop fix a 2020 Ford F-350 Super Duty recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Herb Chambers Ford of Westborough uses Ford service procedures for applicable recall work.
Does an open recall affect the trade-in value of the 2020 Ford F-350 Super Duty?
  • Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in conversation; visit our trade-in page to get started.
  • A VIN check helps clarify which safety campaigns remain open before you value or trade your truck.

Recall Service & Dealership Highlights

Protect Your Safety

NHTSA recall campaigns associated with the 2020 Ford F-350 Super Duty address risks involving seat-back strength, steering control, driveshaft separation, transmission operation, rear visibility, axle and tire clearance, loading information, windshield attachment, and tire integrity. Depending on the affected equipment, these conditions could increase injury risk, cause a loss of control, reduce braking confidence, permit unintended movement, or contribute to a crash. Waiting can leave a safety-related defect unresolved while you drive, tow, or carry a load. A prompt VIN check identifies whether your truck needs attention, and applicable manufacturer remedies are completed at no charge.

Ford Expertise in Westborough

Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from Northborough, Southborough, Shrewsbury, Worcester, and nearby communities. Factory-trained technicians follow Ford repair procedures and use manufacturer diagnostic tools to identify the correct campaign for your truck. When a recall applies, our team completes the manufacturer remedy with the appropriate OEM parts or components at no charge to the owner. From inspection and label replacement to camera, seat, axle, windshield, tire, or transmission work, you receive service designed around your Ford. Call 508-501-8253 or schedule service.

Start With a Free VIN Check

Begin by locating your truck’s VIN and contacting our service department. We can check for open recalls, explain what the campaign means, and help arrange the appropriate remedy. Bring the 2020 Ford F-350 Super Duty to Herb Chambers Ford of Westborough if service is required, and schedule an appointment even if you are unsure whether earlier recall work was completed. The VIN check is free, and confirming your status is a practical step toward safer driving. If a campaign applies, our authorized team will perform the manufacturer remedy at no charge and help you move forward with confidence.