Herb Chambers Ford of Westborough
Ford F-150 Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V467000 · 431 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence
Electrical arcing can increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall is expected to begin August 24, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
NHTSA campaign 20V197000 · 55,158 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a police" package. The transmission shift cable lock clip may not be fully seated
Consequence
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
NHTSA campaign 20V097000 · 166,196 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the Autolamps" switch position to ""Headlamps On."" As such
Consequence
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
NHTSA campaign 19V903000 · 33 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence
The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
NHTSA campaign 19V805000 · 135,725 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence
Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA campaign 20V467000 · 431 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence
Electrical arcing can increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall is expected to begin August 24, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
NHTSA campaign 20V197000 · 55,158 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a police" package. The transmission shift cable lock clip may not be fully seated
Consequence
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
NHTSA campaign 20V097000 · 166,196 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the Autolamps" switch position to ""Headlamps On."" As such
Consequence
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
NHTSA campaign 19V903000 · 33 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence
The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
NHTSA campaign 19V805000 · 135,725 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence
Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
5 common questions answered
The seven NHTSA-reported recalls involve rearward visibility, electrical connections, gear indication, lighting, a spare tire, and seat strength. A blank or distorted rearview image can limit what you see behind the truck. Electrical arcing or a loose battery connection can create fire risk, while a gear-selection mismatch may allow unintended movement. Headlamps that do not dim can affect the visibility of other drivers, and a damaged spare tire can lose air or detach. A weakened seat-back recliner may not properly restrain an occupant in a crash. Waiting can leave a known safety concern unresolved, so prompt VIN verification is a smart step.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete applicable Ford recall remedies correctly. Our team can verify your VIN, identify the specific campaign, and perform the manufacturer repair free of charge when your truck qualifies. We proudly serve drivers in Westborough, Worcester, Shrewsbury, Northborough, Southborough, and nearby Massachusetts communities from our location at 310 Turnpike Road, Rte 9. If you need additional maintenance beyond recall work, ask our team about service options and service financing so you can get service now and pay later.
Start by checking your VIN with our service department, even if you are unsure whether a recall remains open. Bring the truck to Herb Chambers Ford of Westborough so our team can confirm the campaign and complete the applicable remedy. You can schedule service online or schedule an appointment with our staff. The VIN check is free, and you do not need to wait for a new notice if you have a safety concern. Our goal is to make recall care straightforward, reassuring, and convenient for every Westborough-area driver.
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