Herb Chambers Ford of Westborough

2020 Ford Expedition Recall

Ford Expedition Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Seat

FREE2 OPEN RECALLS

NHTSA campaign 19V633000 · 482,520 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford Expedition?
  • NHTSA has issued seven recalls for the 2020 Ford Expedition involving the Seat, Transmission, Seat Belt, Electrical System, and Rearview Mirror components.
  • Seat recalls address recliner and headrest structure concerns.
  • The remaining recalls address the transmission shift cable, seat belt sensing, Pre-Collision Assist coding, and rearview camera visibility.
How do I check if my 2020 Ford Expedition has an open recall?
  • You can check your 2020 Ford Expedition by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can explain the result and identify the appropriate next step.
How much does a 2020 Ford Expedition recall repair cost?
  • A 2020 Ford Expedition recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
  • The remedy may include inspection, replacement, correction, or software reprogramming, depending on the recall.
Can an independent shop fix a 2020 Ford Expedition recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Ford technicians have the manufacturer procedures and equipment needed for recall completion.
Does an open recall affect the trade-in value of the 2020 Ford Expedition?
  • Buyers and dealers check recall status, so completing an open remedy can make the trade-in process more straightforward.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Your Passengers

NHTSA recall concerns for the 2020 Ford Expedition include seat recliner and second-row headrest strength, seat belt occupant classification, unintended movement from a shift cable issue, inactive camera-only Pre-Collision Assist, and a rearview camera that may show a blank or distorted image. These conditions can affect crash protection, vehicle control, driver awareness, or rearward visibility. Waiting may leave a safety-related defect unresolved when the manufacturer has already defined a remedy. A VIN check clarifies whether your individual Expedition needs attention, and eligible recall inspections, replacements, corrections, and software updates are performed at no charge by an authorized Ford dealer.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides recall service in Westborough, MA, for drivers from Northborough, Shrewsbury, Southborough, Hopkinton, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts when a replacement is required. That combination helps ensure the remedy matches the recall campaign for your Expedition. Recall work is completed at no charge to the owner under the manufacturer program, giving you a reassuring destination for safety repairs. Choose Herb Chambers Ford of Westborough for knowledgeable support, clear communication, and authorized Ford service close to home.

Start With a VIN Check

Begin by locating your Expedition’s VIN and asking our service team to check for open recalls. If a campaign appears, bring the vehicle to our dealership so a technician can verify the condition and complete the manufacturer remedy. If you are unsure whether earlier recall work was finished, schedule service anyway—the VIN check is free and can provide clarity. Recall repairs do not use a routine maintenance interval, so do not wait for an oil change reminder. Schedule an appointment with Herb Chambers Ford of Westborough, or contact our team to discuss the next step.