Herb Chambers Ford of Westborough

2020 Ford Escape Recall

Ford Escape Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Seat

FREE1 OPEN RECALL

NHTSA campaign 19V633000 · 639,137 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford Escape?
  • NHTSA has issued six recalls for the 2020 Ford Escape involving the seat, air bag, transmission, rearview mirror, tire pressure, and driveshaft components.
  • The affected systems involve occupant restraint, air bag deployment, transmission fluid leakage, rear visibility, tire-pressure warnings, and rear drive-unit operation.
How do I check if my 2020 Ford Escape has an open recall?
  • You can check your 2020 Ford Escape by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can identify open recall work and explain the manufacturer’s remedy.
How much does a 2020 Ford Escape recall repair cost?
  • A 2020 Ford Escape recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
  • Qualifying remedies are performed at no charge to the owner.
Can an independent shop fix a 2020 Ford Escape recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Ford-authorized technicians use the required manufacturer procedures and equipment for recall work.
Does an open recall affect the trade-in value of the 2020 Ford Escape?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Our team can help you understand recall status before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies six safety-related components for the 2020 Ford Escape. A seat recliner issue may reduce occupant restraint in a crash, while an air bag diffuser concern may prevent a curtain air bag from inflating properly. Transmission hardware may allow a fluid leak and increase fire risk, and a poor camera connection can reduce rearward visibility. Tire-pressure warning problems may contribute to poor handling or loss of control. Insufficient rear drive-unit lubricant may cause axle seizure, loss of drive, or loss of control. Waiting can leave a known safety concern unresolved, so check your VIN and arrange the free remedy promptly.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from Northborough, Shrewsbury, Southborough, Hopkinton, and nearby communities. Our factory-trained technicians follow Ford repair procedures with manufacturer diagnostic tools and OEM parts when required. We can inspect the applicable seat structure, air bag modules, transmission accumulator, rearview camera, Body Control Module, or rear drive unit according to the open recall. If your vehicle qualifies, the manufacturer remedy is completed free of charge. Choose Herb Chambers Ford of Westborough for knowledgeable assistance and reassuring service close to home.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or contact our service department for a free check. If a recall is open, bring your 2020 Ford Escape to Herb Chambers Ford of Westborough so our team can verify the vehicle and perform the specified remedy. If you are unsure whether prior recall work was completed, still schedule an appointment; our team can review the status and guide you. Bring both key fobs when applicable to tire-pressure recall service. A quick check can provide clarity and help you address a safety concern without a repair charge.