Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Herb Chambers Ford of Westborough
2020 Ford Edge Recall
Ford Edge Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsTransmission
FREE1 OPEN RECALL
NHTSA campaign 20V550000 · 97 vehicles affected
Consequence
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Corrective Action
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Rearview Mirror
FREE1 OPEN RECALL
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Driveshaft
FREE1 OPEN RECALL
NHTSA campaign 21V011000 · 147 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Transmission1
FREE1 OPEN RECALL
NHTSA campaign 20V550000 · 97 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Corrective Action
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Rearview Mirror1
FREE1 OPEN RECALL
NHTSA campaign 20V575000 · 620,246 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Driveshaft1
FREE1 OPEN RECALL
NHTSA campaign 21V011000 · 147 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Ford Edge?
- NHTSA has issued three recalls for the 2020 Ford Edge involving the Transmission, Rearview Mirror and Driveshaft.
- The Transmission recall concerns possible missing or loose start/stop accumulator endcap bolts, which may cause a fluid leak or loss of transmission function.
- The Rearview Mirror recall concerns a rearview camera that may show a blank or distorted image.
- The Driveshaft recall concerns insufficient rear drive unit lubricant that may cause axle seizure, loss of drive or loss of vehicle control.
How do I check if my 2020 Ford Edge has an open recall?
- You can check your 2020 Ford Edge at NHTSA.gov or receive a free VIN check at the Herb Chambers Ford of Westborough service department.
- Our team can match your VIN with Ford’s open recall records and explain any applicable remedy.
How much does a 2020 Ford Edge recall repair cost?
- A 2020 Ford Edge recall repair costs nothing when completed as a manufacturer safety recall remedy at an authorized dealer.
- Herb Chambers Ford of Westborough performs applicable recall remedies at no charge to the owner.
Can an independent shop fix a 2020 Ford Edge recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may handle other automotive work, but recall completion should be arranged through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2020 Ford Edge?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
- Completing an eligible recall can help document that the manufacturer remedy has been addressed.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA’s three recalls involve issues that should not be ignored. Missing or loose transmission accumulator bolts may cause a fluid leak, loss of transmission function and an increased fire risk if fluid reaches an ignition source. A poor rearview camera connection may reduce visibility when backing. Low lubricant in the rear drive unit may lead to axle seizure, loss of drive or loss of vehicle control. Waiting can leave a safety concern unresolved. If you notice a recall notice, a distorted camera image, a fluid concern or a drivability change, contact Herb Chambers Ford of Westborough and arrange a VIN check as soon as possible.
Ford-Trained Local Service
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools and OEM parts to complete Ford recall remedies correctly. Our service team follows the manufacturer’s repair instructions, whether the remedy requires replacing the start/stop accumulator, replacing the rearview camera, or checking and servicing the rear drive unit lubricant. Eligible manufacturer safety recall work is performed at no charge to the owner. We proudly serve drivers in Westborough, Shrewsbury, Northborough, Southborough, Ashland and nearby Massachusetts communities from our location at 310 Turnpike Road, Rte 9.
Simple Next Steps
Start with a VIN check, then bring your 2020 Ford Edge to our service department if an open recall applies. You can schedule service even if you are unsure whether a repair was completed before, because the check is free and helps clarify your vehicle’s status. Have your vehicle identification number ready when you contact us, and our team can review the next step with you. Schedule an appointment at Herb Chambers Ford of Westborough for reassurance and manufacturer-authorized recall care.
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