Herb Chambers Ford of Westborough
Ford EcoSport Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V791000 · 12 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash Protection.
Consequence
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
NHTSA campaign 20V791000 · 12 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash Protection.
Consequence
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
5 common questions answered
NHTSA reports one air bag recall for the 2020 Ford EcoSport. Depending on the vehicle, the driver-side or passenger-side frontal air bag module may be missing the first-stage booster propellant and sleeve. If that module is affected, it may not deploy as intended during a crash, increasing the risk of injury. Waiting to confirm recall status can leave a known safety concern unresolved when protection may be needed most. Ford’s specified remedy is replacement of the affected air bag module by an authorized dealer at no charge to the owner. A quick VIN check helps determine whether your vehicle still needs this important repair.
Herb Chambers Ford of Westborough provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts selected for your Ford vehicle. Our team follows Ford’s repair instructions for the affected air bag module and completes the manufacturer remedy free of charge when the recall is open. We proudly serve drivers in Westborough, Northborough, Shrewsbury, Southborough, Hopkinton, and nearby Massachusetts communities from our location at 310 Turnpike Road, Rte 9. Trust Herb Chambers Ford of Westborough for clear answers, careful workmanship, and authorized Ford recall support.
Start by locating your vehicle identification number and asking our service team to check it for an open recall. Bring your 2020 Ford EcoSport to Herb Chambers Ford of Westborough so our technicians can verify the vehicle and complete the specified air bag remedy. If you are unsure whether the repair was previously performed, still contact us—the VIN check is free and can clarify the next step. When you are ready, schedule service or schedule an appointment online. Prompt attention can provide reassurance and help restore the intended safety performance.
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