Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Herb Chambers Ford of Westborough
2019 Ford Mustang Recall
Ford Mustang Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsTransmission Gear Position Indication
FREE1 OPEN RECALL
NHTSA campaign 20V263000 · 10,460 vehicles affected
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
Instrument Panel
FREE1 OPEN RECALL
NHTSA campaign 19V076000 · 4,212 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, Controls and Displays.
Consequence
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
Corrective Action
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Transmission Gear Position Indication1
FREE1 OPEN RECALL
NHTSA campaign 20V263000 · 10,460 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
Instrument Panel1
FREE1 OPEN RECALL
NHTSA campaign 19V076000 · 4,212 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, Controls and Displays.
Consequence
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
Corrective Action
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2019 Ford Mustang?
- NHTSA identifies two recalls for the 2019 Ford Mustang: Transmission Gear Position Indication and Instrument Panel.
- The Transmission Gear Position Indication recall concerns a warning message and chime that may be shorter than intended.
- The Instrument Panel recall concerns a blank Instrument Panel Cluster Assembly display at startup.
How do I check if my 2019 Ford Mustang has an open recall?
- You can check your 2019 Ford Mustang’s VIN at NHTSA.gov or receive a free VIN check at our service department.
- Herb Chambers Ford of Westborough can verify open manufacturer recall records and explain any applicable remedy.
How much does a 2019 Ford Mustang recall repair cost?
- A 2019 Ford Mustang recall repair costs nothing when completed by an authorized Ford dealer under the manufacturer’s recall remedy.
- Both recalls described for this vehicle involve free reprogramming by an authorized dealer.
Can an independent shop fix a 2019 Ford Mustang recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Ford Mustang at no charge.
- Authorized Ford technicians use manufacturer procedures and diagnostic equipment for recall repairs.
Does an open recall affect the trade-in value of the 2019 Ford Mustang?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
- Herb Chambers Ford of Westborough can help you understand recall completion before you discuss your vehicle’s trade.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA identifies two safety concerns for the 2019 Ford Mustang. The Transmission Gear Position Indication issue can shorten the “Transmission Not In Park” warning and chime, creating a risk of unintended movement if someone exits before selecting Park. The Instrument Panel issue can leave the cluster blank at startup, hiding speed, fuel, temperature, and safety-system warnings. Driving with either condition may increase the risk of injury or a crash. Do not wait for symptoms to worsen or assume prior work was completed. A prompt VIN check can determine whether a free Ford remedy remains open for your vehicle.
Factory-Backed Service
Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from nearby communities throughout the area. Our factory-trained technicians follow Ford repair procedures and use manufacturer diagnostic tools to identify the applicable campaign. When a recall applies, the required remedy is completed at no charge using the appropriate manufacturer equipment and parts. For questions about your 2019 Ford Mustang, our service team can review the VIN, explain the repair, and help you plan your visit. Trust Herb Chambers Ford of Westborough for knowledgeable, reassuring support from an authorized Ford franchise dealer.
Start With a Free VIN Check
Begin by locating your VIN and contacting our service department. We can check for open recalls, confirm whether a manufacturer remedy is needed, and arrange an appointment with a factory-trained technician. Bring the vehicle in even if you are unsure whether recall work was previously completed; the VIN check is free, and eligible recall repairs are performed at no charge. If your instrument cluster is blank or the Park warning seems brief, schedule promptly rather than continuing to wait. Use our online schedule service option, or call Herb Chambers Ford of Westborough at 508-501-8253 for assistance.
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