Herb Chambers Ford of Westborough

2019 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Hybrid Propulsion System

FREE1 OPEN RECALL

NHTSA campaign 19V099000 · 2,108 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection.

Consequence

Potential contact with high voltage sources increases the risk of injury.

Corrective Action

Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall is expected to begin April 1,2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Fusion?
  • NHTSA has issued one recall for the 2019 Ford Fusion, involving the Hybrid Propulsion System on certain 2019 Ford Fusion Energi Hybrid models.
  • The issue concerns protection from direct or indirect contact with high-voltage sources during normal operation.
How do I check if my 2019 Ford Fusion has an open recall?
  • You can check your 2019 Ford Fusion at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can confirm whether the recall remains open or has already been completed.
How much does a 2019 Ford Fusion recall repair cost?
  • A 2019 Ford Fusion recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge to the owner.
  • The remedy for this recall is installation of a Bus Electrical Center cover over the high-voltage fuses.
Can an independent shop fix a 2019 Ford Fusion recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Ford technicians have the manufacturer tools and procedures needed for recall completion.
Does an open recall affect the trade-in value of the 2019 Ford Fusion?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to get started.
  • Completing an eligible no-charge recall remedy can help provide clearer information during a vehicle appraisal.

Recall Service & Dealership Highlights

Protect Against High Voltage Risk

NHTSA identifies one recall involving the Hybrid Propulsion System on certain 2019 Ford Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct or indirect contact with high-voltage sources during normal operation. This condition means the vehicle does not meet the applicable electrical shock protection standard, and potential contact with high-voltage sources increases the risk of injury. Ford’s remedy is a BEC cover installed over the high-voltage fuses. Waiting can leave a known safety concern unresolved, so check your VIN and address an open recall as soon as possible.

Authorized Ford Recall Expertise

Herb Chambers Ford of Westborough provides authorized recall service for drivers in Westborough, Shrewsbury, Northborough, Southborough, and nearby Massachusetts communities. Our factory-trained technicians follow Ford procedures and use manufacturer diagnostic tools and OEM parts to complete the specified remedy correctly. For this recall, the BEC cover installation is performed at no charge to the owner when the vehicle is covered. Bring your Fusion to our Westborough location for a professional VIN check, straightforward answers, and service from a team familiar with Ford safety campaigns.

Start With a Free VIN Check

Begin by checking your VIN, then bring the vehicle to our service department if the recall is open—or if you are simply unsure whether the work was completed. Herb Chambers Ford of Westborough can verify the status and arrange the manufacturer remedy. Schedule an appointment even if you have not noticed a symptom, because the VIN check is free and recall repairs are performed at no charge when applicable. Taking this simple step helps replace uncertainty with a clear safety plan for your 2019 Ford Fusion.