Herb Chambers Ford of Westborough

2019 Ford Fusion Energi Recall

Ford Fusion Energi Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Hybrid Propulsion System

FREE1 OPEN RECALL

NHTSA campaign 19V099000 · 2,108 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection.

Consequence

Potential contact with high voltage sources increases the risk of injury.

Corrective Action

Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall is expected to begin April 1,2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Fusion Energi?
  • NHTSA has issued one recall for the 2019 Ford Fusion Energi, affecting the Hybrid Propulsion System.
  • The recall involves insufficient protection from direct and indirect contact with high-voltage sources during normal operation.
  • Ford’s remedy is installation of a Bus Electrical Center cover over the high-voltage fuses at no charge.
How do I check if my 2019 Ford Fusion Energi has an open recall?
  • You can check your 2019 Ford Fusion Energi by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can compare your VIN with open manufacturer recall records.
  • Contact the service team if you received a notice or are unsure whether a prior repair was completed.
How much does a 2019 Ford Fusion Energi recall repair cost?
  • A 2019 Ford Fusion Energi recall repair is free at an authorized Ford dealer.
  • The manufacturer specifies the remedy, and the dealer performs the covered repair at no charge to the owner.
  • The Hybrid Propulsion System remedy includes installation of the BEC cover over the high-voltage fuses.
Can an independent shop fix a 2019 Ford Fusion Energi recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Ford Fusion Energi at no charge.
  • An authorized Ford dealer has access to the manufacturer’s repair instructions and recall process.
  • Herb Chambers Ford of Westborough can verify the VIN and arrange the covered repair.
Does an open recall affect the trade-in value of the 2019 Ford Fusion Energi?
  • Buyers and dealers check recall status, so an open recall may affect how a 2019 Ford Fusion Energi is evaluated for trade-in.
  • Completing the free remedy provides documentation that the manufacturer campaign was addressed.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Against High-Voltage Risk

NHTSA identifies one recall involving the Hybrid Propulsion System in the 2019 Ford Fusion Energi. The affected vehicles may not adequately protect against direct or indirect contact with high-voltage sources during normal operation. That condition creates a potential risk of injury and relates to the vehicle’s compliance with FMVSS No. 305, which covers electrical shock protection and electrolyte spillage. Waiting can leave a safety concern unresolved, particularly if you received a manufacturer notice or do not know whether the prior repair was completed. Ford’s remedy is installation of a Bus Electrical Center cover over the high-voltage fuses, performed free of charge by an authorized dealer.

Trusted Ford Recall Expertise

Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to address Ford recall work according to the prescribed repair process. Our team can check your VIN, explain whether the Hybrid Propulsion System campaign remains open, and complete the free manufacturer remedy when applicable. We proudly serve drivers in Westborough, Southborough, Shrewsbury, Northborough, Worcester, and nearby Massachusetts communities from our location at 310 Turnpike Road, Rte 9. Choosing an authorized franchise dealer helps ensure the recall repair is documented and completed with the correct Ford procedure.

Start With a Free VIN Check

Begin by checking your VIN with NHTSA.gov or contacting our service department. If the recall is open, bring the vehicle to Herb Chambers Ford of Westborough so a factory-trained technician can perform the specified repair at no charge. You can schedule an appointment even if you are unsure whether the campaign was previously completed; the VIN check is free. Have your recall notice available if you received one, and ask the team about the next step. Prompt action can help resolve the safety concern with less uncertainty and no charge for the covered remedy.