Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Herb Chambers Ford of Westborough
Ford Expedition Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V263000 · 10,460 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
NHTSA campaign 19V773000 · 18 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Consequence
A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
Corrective Action
Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
NHTSA campaign 20V263000 · 10,460 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
NHTSA campaign 19V773000 · 18 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Consequence
A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
Corrective Action
Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
5 common questions answered
The 2019 Ford Expedition recalls involve three safety-related areas. A shortened transmission “Not In Park” warning could allow unintended movement if the vehicle is left before being shifted into Park. Rear toe link fasteners may separate from the frame, potentially causing a sudden handling change. Certain seat recliner mechanisms may have reduced strength and may not adequately restrain an occupant in a crash. Waiting can leave these risks unresolved. NHTSA recall information identifies Ford's remedies, and an authorized dealer can complete the applicable inspection, adjustment, reprogramming, or replacement at no charge. If any concern appears, promptly contact Herb Chambers Ford of Westborough and schedule service.
Herb Chambers Ford of Westborough provides authorized Ford recall service for drivers in Westborough, Northborough, Shrewsbury, Hopkinton, and surrounding Massachusetts communities. Our factory-trained technicians follow Ford's manufacturer procedures and use manufacturer diagnostic tools to identify the correct remedy for your VIN. When parts are required, the team uses OEM components specified for the repair. The recall remedy is performed free of charge to the owner, whether the vehicle needs instrument-cluster reprogramming, rear suspension inspection and adjustment, tire inspection, or seat-structure inspection and replacement. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9.
Begin by locating your Expedition's VIN and contacting our service department for a complimentary open-recall check. Bring the vehicle to Herb Chambers Ford of Westborough so our team can verify the VIN and complete any applicable manufacturer remedy. You should schedule an appointment even if you are unsure whether a previous owner completed the work; the check can clarify the next step. If additional maintenance is recommended, ask about current service specials. Service financing can help you get service now and pay later while keeping your vehicle moving with greater confidence.