Herb Chambers Ford of Westborough

2019 Ford Expedition Recall

Ford Expedition Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Transmission Gear Position Indication

FREE1 OPEN RECALL

NHTSA campaign 20V263000 · 10,460 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Corrective Action

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Expedition?
  • NHTSA recall information identifies three recalls for the 2019 Ford Expedition: Transmission Gear Position Indication, Rear Suspension, and Seat.
  • The transmission recall involves a shortened “Not In Park” warning message and chime.
  • The rear suspension recall involves toe link fasteners that may separate from the frame.
  • The seat recall involves certain manual seat-back recliner mechanisms.
How do I check if my 2019 Ford Expedition has an open recall?
  • You can check your 2019 Ford Expedition at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can confirm whether an open recall remedy remains for your specific vehicle.
  • If you are uncertain whether earlier recall work was completed, schedule an appointment.
How much does a 2019 Ford Expedition recall repair cost?
  • A 2019 Ford Expedition recall repair is free at an authorized dealer.
  • Ford's specified remedies for these recalls are performed at no charge to the owner.
  • Contact Herb Chambers Ford of Westborough before paying an independent shop for recall-related work.
Can an independent shop fix a 2019 Ford Expedition recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Ford dealers have the manufacturer procedures and tools needed for the applicable recall repair.
  • Our factory-trained technicians can inspect your vehicle and complete the specified remedy.
Does an open recall affect the trade-in value of the 2019 Ford Expedition?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
  • Herb Chambers Ford of Westborough can help you review the vehicle's recall status before you trade.
  • Visit our trade-in page to get started.

Recall Service & Dealership Highlights