Herb Chambers Ford of Westborough

2019 Ford Edge Recall

Ford Edge Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 20V550000 · 97 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Corrective Action

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Edge?
  • NHTSA has issued two recalls for the 2019 Ford Edge: one affecting the transmission and one affecting the seat belt.
  • The transmission recall concerns missing or loose start/stop accumulator endcap bolts, which may cause a fluid leak, loss of transmission function, and increased fire risk.
  • The seat belt recall concerns a driver-side pretensioner anchor that may allow the webbing to detach during a crash.
How do I check if my 2019 Ford Edge has an open recall?
  • You can check your 2019 Ford Edge at NHTSA.gov or receive a free VIN check at the Herb Chambers Ford of Westborough service department.
  • Recall status is determined by the vehicle’s VIN, including whether a remedy has already been completed.
  • You can also schedule service for assistance with the check.
How much does a 2019 Ford Edge recall repair cost?
  • A 2019 Ford Edge recall repair is free at an authorized dealer when the vehicle has an open manufacturer recall.
  • Ford specifies the remedy, and the authorized dealer performs the applicable repair at no charge to the owner.
Can an independent shop fix a 2019 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Ford Edge at no charge.
  • Herb Chambers Ford of Westborough uses Ford-trained technicians, manufacturer diagnostic tools, and OEM parts for recall service.
Does an open recall affect the trade-in value of the 2019 Ford Edge?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
  • Our team can check the VIN and explain the required remedy before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights