Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Herb Chambers Ford of Westborough
2018 Ford Taurus Recall
Ford Taurus Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsRear Suspension
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Transmission
FREE1 OPEN RECALL
NHTSA campaign 18V141000 · 2,100 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall is expected to begin March 19, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.
Rear Suspension1
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Transmission1
FREE1 OPEN RECALL
NHTSA campaign 18V141000 · 2,100 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall is expected to begin March 19, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Ford Taurus?
- NHTSA has issued two recalls for certain 2018 Ford Taurus vehicles, involving the rear suspension and transmission.
- The rear suspension recall concerns potentially fractured rear suspension toe links on certain vehicles with the Police Interceptor or SHO Performance Pack.
- The transmission recall concerns mechanical key ignition vehicles that may allow key removal when the transmission is not in PARK.
How do I check if my 2018 Ford Taurus has an open recall?
- You can check your 2018 Ford Taurus VIN at NHTSA.gov or receive a free VIN check at the Herb Chambers Ford of Westborough service department.
- The VIN check confirms whether an open recall applies and whether the manufacturer remedy has been completed.
How much does a 2018 Ford Taurus recall repair cost?
- A 2018 Ford Taurus recall repair costs nothing at an authorized Ford dealer because the manufacturer remedy is performed at no charge to the owner.
- The rear suspension toe-link replacement and transmission shifter assembly replacement are the specified remedies for the recalls described by NHTSA.
Can an independent shop fix a 2018 Ford Taurus recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Herb Chambers Ford of Westborough uses Ford diagnostic tools, factory-trained technicians, and OEM parts for authorized recall service.
Does an open recall affect the trade-in value of the 2018 Ford Taurus?
- Buyers and dealers check recall status when evaluating a 2018 Ford Taurus, so completing an open remedy can provide important purchase and trade-in information.
- Visit our trade-in page to begin the vehicle evaluation process.
Recall Service & Dealership Highlights
Understand the Safety Risk
NHTSA describes two recall concerns for certain 2018 Ford Taurus vehicles. A rear suspension toe link may fracture on vehicles equipped with the Police Interceptor or SHO Performance Pack, causing a sudden change in handling and increasing crash risk. On certain vehicles with mechanical key ignition systems, the key may be removable when the transmission is not in PARK. If the parking brake is not applied, the vehicle could roll away, also increasing crash risk. Waiting to check an open recall can leave a known safety concern unresolved. A free VIN check helps determine whether either remedy applies to your Taurus.
Authorized Ford Expertise
Herb Chambers Ford of Westborough is ready to help drivers in Westborough, Shrewsbury, Northborough, Southborough, Hopkinton, and surrounding Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools to verify recall status and perform Ford’s specified remedy. OEM parts and authorized repair procedures support accurate service for both the rear suspension toe-link campaign and the transmission shifter assembly campaign. If your VIN identifies an open recall, the applicable manufacturer remedy is performed at no charge to the owner. You receive clear communication and reassurance from a team familiar with Ford vehicles.
Check Your VIN and Act
Start with a VIN check through NHTSA.gov or contact Herb Chambers Ford of Westborough for a free check through our service department. Bring your 2018 Ford Taurus to the dealership so the team can confirm whether a recall remains open and explain the next step. If you are unsure whether a previous repair was completed, schedule service anyway—the check is free. Use our online tools to schedule an appointment, and bring any manufacturer notice with you. Prompt action can help resolve a safety concern without a repair charge.
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