Herb Chambers Ford of Westborough

2018 Ford Mustang Recall

Ford Mustang Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 18V213000 · 142 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the Park" function.

Consequence

Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Mustang?
  • NHTSA recall information identifies three recalls for the 2018 Ford Mustang, affecting the transmission, engine, and instrument panel.
  • The transmission recall concerns a possible missing roll pin and loss of the Park function.
  • The engine recall concerns certain Roush supercharger kits that may cause fuel-line damage and a fuel leak.
  • The instrument panel recall concerns missing visual or audible warnings when the vehicle is not in Park.
How do I check if my 2018 Ford Mustang has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can identify open recalls and explain the applicable manufacturer remedy.
  • Schedule an appointment if you would like our team to check your Mustang.
How much does a 2018 Ford Mustang recall repair cost?
  • A 2018 Ford Mustang recall repair is free at an authorized dealer when the recall applies to the vehicle.
  • Ford or the applicable manufacturer defines the remedy and provides the repair at no charge to the owner.
Can an independent shop fix a 2018 Ford Mustang recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Herb Chambers Ford of Westborough has factory-trained technicians and manufacturer diagnostic tools for eligible Ford recall work.
Does an open recall affect the trade-in value of the 2018 Ford Mustang?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in conversation; use our trade-in page to get started.
  • Completing an eligible recall remedy can provide useful documentation when discussing your Mustang’s trade-in.

Recall Service & Dealership Highlights