Defect
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Herb Chambers Ford of Westborough
Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 18V167000 · 1,301,986 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. The recall is expected to begin April 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
NHTSA campaign 18V167000 · 1,301,986 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. The recall is expected to begin April 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
5 common questions answered
NHTSA reports one Steering recall for the 2018 Ford Fusion. Ford says the steering wheel retaining bolt may loosen and allow the steering wheel to detach while driving. A detached steering wheel can cause a loss of steering control and increase the risk of a crash. Waiting to verify your VIN or complete the remedy can leave this safety concern unresolved. If you received a manufacturer notice, noticed a related concern, or do not know whether the work was completed, contact our service team promptly. The check and the Ford-specified repair are free, so there is a strong reason to act rather than postpone a safety-related inspection.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete Ford recall remedies according to the manufacturer's instructions. For this recall, the technician verifies the VIN and replaces the steering wheel bolt with the longer bolt specified by Ford, at no charge to the owner. Our dealership is located in Westborough, MA, and serves drivers from Northborough, Shrewsbury, Southborough, Hopkinton, and surrounding communities. You receive authorized Ford service in a setting equipped to address the specific safety concern identified by NHTSA and Ford.
Begin by having our team check your VIN for an open recall. If a remedy is open, bring your vehicle to Herb Chambers Ford of Westborough so a factory-trained technician can perform the repair. You can schedule service even if you are unsure whether the repair was previously completed; the VIN check is free and helps clarify the next step. Have your recall notice available if you received one, but do not wait for paperwork if you have a safety concern. Prompt verification can help you address the issue with confidence.