Herb Chambers Ford of Westborough

2018 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 18V167000 · 1,301,986 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence

A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. The recall is expected to begin April 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Fusion?
  • NHTSA has issued one recall for the 2018 Ford Fusion, affecting the Steering component because the steering wheel retaining bolt may loosen and allow the steering wheel to detach.
  • Ford's remedy is replacement of the steering wheel bolt with a longer bolt at no charge.
How do I check if my 2018 Ford Fusion has an open recall?
  • You can check the VIN for an open 2018 Ford Fusion recall at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle to an authorized Ford dealer if the check identifies an open remedy.
How much does a 2018 Ford Fusion recall repair cost?
  • A 2018 Ford Fusion recall repair is free at an authorized dealer.
  • Ford's specified steering bolt replacement is performed at no charge to the owner.
Can an independent shop fix a 2018 Ford Fusion recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Ford dealer has access to the manufacturer's repair procedures and tools for this recall.
Does an open recall affect the trade-in value of the 2018 Ford Fusion?
  • Buyers and dealers check recall status, so completing an open repair can help keep the trade-in process moving; use our trade-in page to get started.
  • Recall completion also helps document that the manufacturer's safety remedy has been performed.

Recall Service & Dealership Highlights