Herb Chambers Ford of Westborough
Ford F-150 Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V598000 · 39 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford F-150 Raptor Super Cab pick-up trucks not equipped with a moonroof. The structural roof braces may be missing rivets at the attachment of the roof rail, thereby reducing the structural integrity.
Consequence
If the structural integrity is reduced, in the event of a rollover crash, there may be an increased risk of injury .
Corrective Action
Ford will notify owners, and dealers will install the rivets for the roof brace attachments, free of charge. The recall began October 17, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S29.
NHTSA campaign 18V392000 · 5,645 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Consequence
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall is expected to begin July 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
NHTSA campaign 17V598000 · 39 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford F-150 Raptor Super Cab pick-up trucks not equipped with a moonroof. The structural roof braces may be missing rivets at the attachment of the roof rail, thereby reducing the structural integrity.
Consequence
If the structural integrity is reduced, in the event of a rollover crash, there may be an increased risk of injury .
Corrective Action
Ford will notify owners, and dealers will install the rivets for the roof brace attachments, free of charge. The recall began October 17, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S29.
NHTSA campaign 17V669000 · 12,429 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with a 3.3L engine, a 6-speed transmission and a column mounted shift lever. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves Drive function.
Consequence
Unidentified or unintended gear selection may cause the vehicle to move in a way that was not intended by the driver, increasing the risk of crash or injury.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17S35.
NHTSA campaign 18V213000 · 142 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the Park" function.
Consequence
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
NHTSA campaign 18V214000 · 292,909 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Consequence
If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 18S10.
NHTSA campaign 17V672000 · 22 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with 3.5L engines. The cylinder heads may have been machined without lubrication supply holes for the camshaft bearing journals.
Consequence
Without a proper supply of lubrication, the engine will fail, causing a stall and increasing the risk of a crash.
Corrective Action
Ford is not aware of any affected vehicles outside of dealer control. Should owner contact subsequently be required, arrangements will be made to transport their vehicle to a Ford or Lincoln dealer to have the engine replaced.The recall began October 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S37.
NHTSA campaign 18V894000 · 410,289 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring and a fire.
Corrective Action
Ford will notify owners, and dealers will inspect and seal the block heater cable, or replace it, as necessary, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
NHTSA campaign 18V392000 · 5,645 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Consequence
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall is expected to begin July 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
NHTSA campaign 18V568000 · 1,619,112 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Corrective Action
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
NHTSA campaign 19V278000 · 131,068 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall is expected to begin April 22, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
NHTSA campaign 20V097000 · 166,196 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the Autolamps" switch position to ""Headlamps On."" As such
Consequence
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
NHTSA campaign 21E027000 · 2,394 vehicles affected
Defect
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Consequence
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Corrective Action
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. The recall is expected to begin May 10, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
NHTSA campaign 21V155000 · 15,769 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall is expected to begin March 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
NHTSA campaign 17V598000 · 39 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford F-150 Raptor Super Cab pick-up trucks not equipped with a moonroof. The structural roof braces may be missing rivets at the attachment of the roof rail, thereby reducing the structural integrity.
Consequence
If the structural integrity is reduced, in the event of a rollover crash, there may be an increased risk of injury .
Corrective Action
Ford will notify owners, and dealers will install the rivets for the roof brace attachments, free of charge. The recall began October 17, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S29.
NHTSA campaign 18V392000 · 5,645 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Consequence
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall is expected to begin July 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
NHTSA campaign 17V598000 · 39 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford F-150 Raptor Super Cab pick-up trucks not equipped with a moonroof. The structural roof braces may be missing rivets at the attachment of the roof rail, thereby reducing the structural integrity.
Consequence
If the structural integrity is reduced, in the event of a rollover crash, there may be an increased risk of injury .
Corrective Action
Ford will notify owners, and dealers will install the rivets for the roof brace attachments, free of charge. The recall began October 17, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S29.
NHTSA campaign 17V669000 · 12,429 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with a 3.3L engine, a 6-speed transmission and a column mounted shift lever. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves Drive function.
Consequence
Unidentified or unintended gear selection may cause the vehicle to move in a way that was not intended by the driver, increasing the risk of crash or injury.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17S35.
NHTSA campaign 18V213000 · 142 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the Park" function.
Consequence
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
NHTSA campaign 18V214000 · 292,909 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Consequence
If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 18S10.
NHTSA campaign 17V672000 · 22 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with 3.5L engines. The cylinder heads may have been machined without lubrication supply holes for the camshaft bearing journals.
Consequence
Without a proper supply of lubrication, the engine will fail, causing a stall and increasing the risk of a crash.
Corrective Action
Ford is not aware of any affected vehicles outside of dealer control. Should owner contact subsequently be required, arrangements will be made to transport their vehicle to a Ford or Lincoln dealer to have the engine replaced.The recall began October 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S37.
NHTSA campaign 18V894000 · 410,289 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring and a fire.
Corrective Action
Ford will notify owners, and dealers will inspect and seal the block heater cable, or replace it, as necessary, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
NHTSA campaign 18V392000 · 5,645 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Consequence
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall is expected to begin July 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
NHTSA campaign 18V568000 · 1,619,112 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Corrective Action
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
NHTSA campaign 19V278000 · 131,068 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall is expected to begin April 22, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
NHTSA campaign 19V633000 · 482,520 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
NHTSA campaign 20V097000 · 166,196 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the Autolamps" switch position to ""Headlamps On."" As such
Consequence
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
NHTSA campaign 21E027000 · 2,394 vehicles affected
Defect
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Consequence
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Corrective Action
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. The recall is expected to begin May 10, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
NHTSA campaign 21V155000 · 15,769 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall is expected to begin March 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
5 common questions answered
NHTSA identifies concerns that may affect the 2018 Ford F-150’s roof structure, fuel system, transmission, engine, block-heater wiring, seat structure, headlights, suspension, and tires. Possible consequences include increased injury risk in a rollover or crash, unintended movement, vehicle rollaway, engine stalling, fuel or wiring fires, reduced occupant restraint, reduced visibility, and loss of vehicle control. Waiting can leave a safety-related condition unresolved, especially when the remedy is available at no charge. A VIN check clarifies whether your truck is affected and whether the repair has already been completed. If a warning, recall letter, or unusual condition concerns you, contact our team promptly.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete Ford recall remedies correctly. Our team can check your VIN, identify an applicable open campaign, and follow Ford’s prescribed repair procedure at no charge to you. We serve drivers throughout Westborough, Northborough, Shrewsbury, Southborough, Hopkinton, and nearby Central Massachusetts communities. Whether your truck needs an inspection, reprogramming, component repair, or replacement, an authorized Ford service department is the right destination for manufacturer recall work. Trust Herb Chambers Ford of Westborough for clear communication and reassuring next steps.
Start with your VIN and let our service team check for open recalls affecting your 2018 Ford F-150. Bring the truck to Herb Chambers Ford of Westborough so a factory-trained technician can verify the condition and complete the manufacturer remedy when required. If you are unsure whether a previous owner handled a recall, schedule an appointment anyway—the VIN check is free. Use our online schedule service tool to choose a convenient visit. Have your recall notice available if you received one, and contact us before driving if the truck presents a serious safety concern.
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