Herb Chambers Ford of Westborough

2018 Ford Explorer Recall

Ford Explorer Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Fuel System

FREE1 OPEN RECALL

NHTSA campaign 18V807000 · 144 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall is expected to begin December 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Explorer?
  • NHTSA has issued three recalls for the 2018 Ford Explorer involving the Fuel System, Seat, and Structure components.
  • The fuel-system recall addresses a possible fuel-pressure-sensor leak that may increase fire risk.
  • The seat recall addresses a recliner mechanism that may have reduced strength in a crash.
  • The structure recall addresses roof-rail covers that may detach and create a road hazard.
How do I check if my 2018 Ford Explorer has an open recall?
  • You can check your 2018 Ford Explorer at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can confirm whether a recall applies and whether the remedy remains open.
  • Call 508-501-8253 or schedule an appointment online.
How much does a 2018 Ford Explorer recall repair cost?
  • A 2018 Ford Explorer recall repair costs nothing to the owner when completed by an authorized dealer.
  • Ford’s remedies for the fuel system, seat, and structure recalls are performed free of charge when applicable.
Can an independent shop fix a 2018 Ford Explorer recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Ford Explorer at no charge.
  • Authorized technicians use manufacturer procedures, diagnostic tools, and replacement parts for recall work.
Does an open recall affect the trade-in value of the 2018 Ford Explorer?
  • Buyers and dealers check recall status, so completing an open remedy can help present your 2018 Ford Explorer for trade-in.
  • Learn more and value your trade-in with Herb Chambers Ford of Westborough.

Recall Service & Dealership Highlights