Herb Chambers Ford of Westborough

2018 Ford Expedition Recall

Ford Expedition Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Seat

FREE2 OPEN RECALLS

NHTSA campaign 18V805000 · 34,946 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.

Consequence

In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. The recall is expected to begin December 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Expedition?
  • NHTSA has issued six recalls for the 2018 Ford Expedition involving the Seat, Fuel Pump, Transmission, and Power Window Controls components.
  • Seat recalls address second-row seat movement, adjustment, and fastening concerns.
  • The fuel pump recall concerns possible oil or fuel leakage.
  • Transmission recalls address the shift cable locking clip and a possible missing roll pin.
  • The power window controls recall concerns second-row window modules and automatic reversal protection.
How do I check if my 2018 Ford Expedition has an open recall?
  • You can check your 2018 Ford Expedition by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Contact Herb Chambers Ford of Westborough at 508-501-8253 or schedule an appointment.
How much does a 2018 Ford Expedition recall repair cost?
  • A 2018 Ford Expedition recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • Eligible recall inspections, replacements, and corrections are performed at no charge to the owner.
Can an independent shop fix a 2018 Ford Expedition recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Ford Expedition at no charge.
  • An authorized Ford dealer has the manufacturer procedures, diagnostic equipment, and OEM parts needed for recall work.
Does an open recall affect the trade-in value of the 2018 Ford Expedition?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights