Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Herb Chambers Ford of Westborough
2017 Ford Taurus Recall
Ford Taurus Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsSteering
FREE1 OPEN RECALL
NHTSA campaign 17V530000 · 253 vehicles affected
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Transmission
FREE1 OPEN RECALL
NHTSA campaign 18V141000 · 2,100 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall is expected to begin March 19, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.
Suspension
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Steering1
FREE1 OPEN RECALL
NHTSA campaign 17V530000 · 253 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Transmission1
FREE1 OPEN RECALL
NHTSA campaign 18V141000 · 2,100 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall is expected to begin March 19, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.
Suspension1
FREE1 OPEN RECALL
NHTSA campaign 20V072000 · 211,207 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2017 Ford Taurus?
- NHTSA identifies three recalls for the 2017 Ford Taurus: steering, transmission, and suspension.
- The steering recall concerns corroding heat-shield fasteners that may allow steering gear overheating and increased steering effort.
- The transmission recall concerns key removal outside Park and possible vehicle rollaway.
- The suspension recall concerns rear toe links that may fracture and suddenly change handling.
How do I check if my 2017 Ford Taurus has an open recall?
- You can check your 2017 Ford Taurus at NHTSA.gov or receive a free VIN check at our service department.
- Herb Chambers Ford of Westborough can confirm recall status and explain the manufacturer remedy.
How much does a 2017 Ford Taurus recall repair cost?
- A 2017 Ford Taurus recall repair costs nothing when completed by an authorized dealer under the manufacturer recall.
- Eligible remedies, including inspections and specified replacement parts, are performed at no charge.
Can an independent shop fix a 2017 Ford Taurus recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may provide other repairs, but recall eligibility and remedy completion should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2017 Ford Taurus?
- Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation; visit our trade-in page.
- A VIN check can clarify whether a recall remains open before you discuss your vehicle's value.
Recall Service & Dealership Highlights
Protect Steering and Handling
NHTSA recall information identifies three safety concerns affecting certain 2017 Ford Taurus vehicles. Corroding steering heat-shield fasteners may allow the shield to detach, overheat the steering gear, increase steering effort at lower speeds, and raise crash risk. On vehicles with mechanical key ignition systems, the key may come out before Park, allowing a vehicle to roll away if the parking brake is not applied. Certain Police Interceptor or SHO Performance Pack vehicles may also have rear toe links that fracture, causing a sudden handling change. Waiting can leave a safety concern unresolved, so schedule service promptly after a VIN check.
Factory-Approved Recall Care
Herb Chambers Ford of Westborough provides the specialized support your Taurus recall deserves. Our factory-trained technicians follow Ford repair procedures, use manufacturer diagnostic tools, and install OEM parts when the recall remedy calls for replacement. Eligible recall inspections and repairs are performed at no charge through an authorized Ford franchise dealer. We serve drivers in Westborough, Worcester, Shrewsbury, Northborough, Southborough, and nearby Massachusetts communities. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, for clear answers and professional care from a team familiar with Ford vehicles.
Simple Steps to Get Started
Start by locating your VIN and contacting our service department for a free recall check. Bring the Taurus to Herb Chambers Ford of Westborough so our team can verify the VIN, review any open campaign, and complete the applicable manufacturer remedy. If you are unsure whether a repair was completed, schedule an appointment anyway—the check is free and helps remove uncertainty. Use our online link to schedule service, then ask our team about next steps. Acting early is a reassuring way to protect your vehicle and everyone who rides in it.
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