Herb Chambers Ford of Westborough
Ford F-150 Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V053000 · 6,792 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 102, Transmission shift position sequence
Consequence
If the transmission gear position indicator fails to illuminate, the driver may be unable to tell the transmission shift position, increasing the risk of a crash or injury from unintended vehicle movement.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is expected to begin February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C01.
NHTSA campaign 17V671000 · 11,783 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
Consequence
The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.
NHTSA campaign 18V213000 · 142 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the Park" function.
Consequence
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
NHTSA campaign 17V331000 · 14,410 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (F
Consequence
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
NHTSA campaign 17V652000 · 1,101,107 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
Consequence
A door that opens while driving can increase the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall is expected to begin November 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
NHTSA campaign 17V526000 · 117,423 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages.
Consequence
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. The recall is expected to begin October 16, 2017. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
NHTSA campaign 17V599000 · 504 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages
Consequence
The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
NHTSA campaign 17V529000 · 650 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action
Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall is expected to begin October 9, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.
NHTSA campaign 18V568000 · 1,619,112 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Corrective Action
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
NHTSA campaign 18V894000 · 410,289 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring and a fire.
Corrective Action
Ford will notify owners, and dealers will inspect and seal the block heater cable, or replace it, as necessary, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
NHTSA campaign 19V278000 · 131,068 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall is expected to begin April 22, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
NHTSA campaign 20V332000 · 292,311 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
NHTSA campaign 21E027000 · 2,394 vehicles affected
Defect
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Consequence
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Corrective Action
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. The recall is expected to begin May 10, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
NHTSA campaign 17V053000 · 6,792 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 102, Transmission shift position sequence
Consequence
If the transmission gear position indicator fails to illuminate, the driver may be unable to tell the transmission shift position, increasing the risk of a crash or injury from unintended vehicle movement.
Corrective Action
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is expected to begin February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C01.
NHTSA campaign 17V671000 · 11,783 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
Consequence
The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.
NHTSA campaign 18V213000 · 142 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the Park" function.
Consequence
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall is expected to begin April 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
NHTSA campaign 17V331000 · 14,410 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (F
Consequence
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
NHTSA campaign 17V652000 · 1,101,107 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
Consequence
A door that opens while driving can increase the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall is expected to begin November 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
NHTSA campaign 17V526000 · 117,423 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages.
Consequence
If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. The recall is expected to begin October 16, 2017. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
NHTSA campaign 17V599000 · 504 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages
Consequence
The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
NHTSA campaign 17V529000 · 650 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action
Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall is expected to begin October 9, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.
NHTSA campaign 18V568000 · 1,619,112 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Corrective Action
Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
NHTSA campaign 18V894000 · 410,289 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring and a fire.
Corrective Action
Ford will notify owners, and dealers will inspect and seal the block heater cable, or replace it, as necessary, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
NHTSA campaign 19V278000 · 131,068 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence
A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall is expected to begin April 22, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
NHTSA campaign 20V332000 · 292,311 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
NHTSA campaign 21E027000 · 2,394 vehicles affected
Defect
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Consequence
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Corrective Action
DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. The recall is expected to begin May 10, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
5 common questions answered
NHTSA’s 2017 Ford F-150 recalls include transmission concerns that may hide the gear position, prevent the truck from moving as selected, or allow it to roll from Park. Door latch problems may let a door open while driving or in a collision. Seat, seat belt, and air bag defects may reduce occupant protection, while wiring and engine block heater issues can increase fire risk. A brake master cylinder problem may increase stopping distance, and an improperly aligned ball joint may compromise wheel control. Waiting can leave a known safety concern unresolved, so arrange a VIN check promptly.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts or approved procedures to complete eligible recall remedies correctly. Recall repairs are performed at no charge to the owner, giving drivers in Westborough, Northborough, Shrewsbury, Southborough, and nearby communities a reassuring destination for manufacturer safety work. Our team can review the VIN, explain which campaign applies, and handle the specified inspection, reprogramming, repair, or replacement. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, for authorized Ford recall support.
Start with your VIN so our service team can check whether your 2017 Ford F-150 has an open recall. If a campaign applies, bring the truck in for the manufacturer’s no-charge remedy. If you are unsure whether a repair was completed, schedule service anyway—the check is free and uncertainty should not delay a safety review. You can schedule service online, or schedule an appointment with Herb Chambers Ford of Westborough. Bring any recall notice you received, and ask our team about the repair steps before driving away.
AdChoices