Herb Chambers Ford of Westborough

2017 Ford Edge Recall

Ford Edge Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Brake

FREE1 OPEN RECALL

NHTSA campaign 20V469000 · 488,594 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Consequence

A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Parts are not currently available. Ford will send an interim notification beginning September 14, 2020 to make owners aware of the issue. A second letter will be mailed once parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Edge?
  • NHTSA has issued five recalls for the 2017 Ford Edge involving four components: Brake, Torque Converter, Structure Roof and Pillars, and Air Bag.
  • The brake recall involves front brake hoses that may rupture and increase stopping distance.
  • The two torque converter recalls involve inadequately welded studs that may cause the vehicle to lose the ability to move.
  • The roof and pillars recall involves a windshield header that may reduce lateral structural integrity on vehicles with the optional Panoramic Vista Roof.
  • The air bag recall involves a driver frontal air bag that may not fully inflate or may detach from its module.
How do I check if my 2017 Ford Edge has an open recall?
  • You can check your 2017 Ford Edge for an open recall with its VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your Edge to Herb Chambers Ford of Westborough or schedule an appointment so our team can check the VIN and identify any applicable remedy.
How much does a 2017 Ford Edge recall repair cost?
  • A 2017 Ford Edge recall repair costs nothing when completed by an authorized Ford dealer under the manufacturer’s safety recall program.
  • The repair is performed according to Ford’s specified remedy and is free to the owner.
Can an independent shop fix a 2017 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Ford Edge at no charge.
  • Authorized Ford technicians have access to the manufacturer procedures, diagnostic tools, and OEM parts needed for the recall repair.
Does an open recall affect the trade-in value of the 2017 Ford Edge?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to begin.
  • Completing an applicable safety remedy can provide clearer information when discussing your vehicle with a dealer.

Recall Service & Dealership Highlights