Herb Chambers Ford of Westborough
Ford Transit Van Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V401000 · 22 vehicles affected
Defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Corrective Action
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 17V269000 · 8 vehicles affected
Defect
National Fleet Services of Ohio (National Fleet) is recalling certain 2016 Ford E-450 vehicles equipped with Roush, Generation 4, Propane Conversion Kits. The fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off.
Consequence
An engine stall while driving increases the risk of a crash.
Corrective Action
National Fleet will notify owners, and Roush dealers will replace the defective fuel control valve solenoid, free of charge. The recall began on April 21, 2017. Owners may contact National Fleet customer service at 1-440-903-5177, or Roush customer service at 1-800-597-6874. National Fleet's number for this recall is VR.
NHTSA campaign 16V046000 · 75 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller. The trailer braking system may fail, increasing the distance needed to stop the vehicle.
Consequence
If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on February 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S01. Note: This recall supersedes 15V-710. Any vehicle previously repaired under 15V-710 will need to be repaired again.
NHTSA campaign 15V710000 · 65 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller. In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.
Consequence
If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on November 10, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S32.
NHTSA campaign 19V401000 · 22 vehicles affected
Defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Corrective Action
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 17V269000 · 8 vehicles affected
Defect
National Fleet Services of Ohio (National Fleet) is recalling certain 2016 Ford E-450 vehicles equipped with Roush, Generation 4, Propane Conversion Kits. The fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off.
Consequence
An engine stall while driving increases the risk of a crash.
Corrective Action
National Fleet will notify owners, and Roush dealers will replace the defective fuel control valve solenoid, free of charge. The recall began on April 21, 2017. Owners may contact National Fleet customer service at 1-440-903-5177, or Roush customer service at 1-800-597-6874. National Fleet's number for this recall is VR.
NHTSA campaign 16V046000 · 75 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller. The trailer braking system may fail, increasing the distance needed to stop the vehicle.
Consequence
If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on February 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S01. Note: This recall supersedes 15V-710. Any vehicle previously repaired under 15V-710 will need to be repaired again.
NHTSA campaign 15V710000 · 65 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller. In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.
Consequence
If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on November 10, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S32.
5 common questions answered
NHTSA recall information identifies risks involving a reversed backup-camera image, an unsecured foldaway seat back, a propane-system stall, and trailer brakes that may not activate or may increase stopping distance. These conditions can raise the risk of a crash or occupant injury, especially during reversing, sudden stops, towing, or everyday driving. Waiting can leave a safety concern unresolved, even when the van appears to operate normally. Bring your vehicle to Herb Chambers Ford of Westborough for a VIN check so our team can determine whether a listed campaign applies and explain the next step clearly.
Herb Chambers Ford of Westborough provides recall support for drivers in Westborough, Worcester, Shrewsbury, Northborough, Southborough, and nearby Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools, follow Ford repair procedures, and install OEM parts when the remedy requires them. Eligible manufacturer recall repairs are performed at no charge to the owner. We can also answer questions about the applicable campaign and help distinguish recall work from routine maintenance. If you need flexibility, ask about service financing so you can get service now and pay later.
Begin by contacting our service department or bringing your 2016 Ford Transit Van to Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, Westborough, MA 01581. We can check the VIN for open recalls, review the vehicle’s campaign details, and arrange the manufacturer remedy when applicable. Schedule service even if you are unsure whether a previous owner completed the repair—the VIN check is free and helps remove uncertainty. Use our online schedule an appointment tool to choose a convenient time and address the concern promptly.
AdChoices