Herb Chambers Ford of Westborough
Ford Transit Connect Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 16V618000 · 2,013 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Consequence
If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.
NHTSA campaign 16V111000 · 48,990 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.
Consequence
An unlatched seat belt increases the risk of injury to the occupant in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will modify or replace the seat belt buckles, depending on their location in the vehicle, free of charge. The recall began May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S06.
NHTSA campaign 20V305000 · 1,616 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Consequence
In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
NHTSA campaign 16V188000 · 37,066 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.
Consequence
A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect and re-orient the side curtain air bag assembly, as necessary, free of charge. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S13.
NHTSA campaign 16V482000 · 1,895 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.
Consequence
If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.
Corrective Action
Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.
NHTSA campaign 16V618000 · 2,013 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Consequence
If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.
NHTSA campaign 16V643000 · 2,046,297 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. Due to a limited parts supply, each owner was mailed an interim notification beginning on October 3, 2016 and will receive a second notice when parts are available in the second quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
NHTSA campaign 20V331000 · 2,147,323 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
NHTSA campaign 17V408000 · 372,991 vehicles affected
Defect
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156 and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles
Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Corrective Action
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. Interim notifications informing owners of the safety risk were mailed July 21, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S15.
NHTSA campaign 19V103000 · 174 vehicles affected
Defect
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Corrective Action
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
NHTSA campaign 19V767000 · 293,558 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156 or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Corrective Action
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.
NHTSA campaign 17V668000 · 65,206 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Interim notices informing owners of the safety risk and an interim repair are expected to be mailed in November 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.
NHTSA campaign 18V275000 · 25,658 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Note: This is an expansion of recall 17V-668 (Ford recall 17S34). Ford's number for this recall expansion is 17S34-S1.
NHTSA campaign 18V782000 · 475 vehicles affected
Defect
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating S
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 19V229000 · 776 vehicles affected
Defect
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
NHTSA campaign 19V238000 · 12 vehicles affected
Defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
NHTSA campaign 19V247000 · 4 vehicles affected
Defect
Cabot Coach Builders, Inc. DBA Royale Limousine (Royal) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Royale customer service at 1-800-544-5587.
NHTSA campaign 19V313000 · 2,080 vehicles affected
Defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V329000 · 360 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
NHTSA campaign 19V332000 · 90 vehicles affected
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V333000 · 544 vehicles affected
Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V183000 · 137 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, Platform Lift Systems.
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Corrective Action
Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.
NHTSA campaign 19V271000 · 4 vehicles affected
Defect
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Corrective Action
Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. The recall began April 3, 2019. Owners may contact Ricon customer service at 1-800-322-2884.
NHTSA campaign 20V260000 · 5,088 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Consequence
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Corrective Action
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
NHTSA campaign 16V618000 · 2,013 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Consequence
If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.
NHTSA campaign 16V111000 · 48,990 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.
Consequence
An unlatched seat belt increases the risk of injury to the occupant in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will modify or replace the seat belt buckles, depending on their location in the vehicle, free of charge. The recall began May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S06.
NHTSA campaign 20V305000 · 1,616 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Consequence
In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
NHTSA campaign 16V188000 · 37,066 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.
Consequence
A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect and re-orient the side curtain air bag assembly, as necessary, free of charge. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S13.
NHTSA campaign 16V482000 · 1,895 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.
Consequence
If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.
Corrective Action
Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.
NHTSA campaign 16V618000 · 2,013 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Consequence
If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.
NHTSA campaign 16V643000 · 2,046,297 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. Due to a limited parts supply, each owner was mailed an interim notification beginning on October 3, 2016 and will receive a second notice when parts are available in the second quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
NHTSA campaign 20V331000 · 2,147,323 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
NHTSA campaign 17V408000 · 372,991 vehicles affected
Defect
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156 and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles
Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Corrective Action
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. Interim notifications informing owners of the safety risk were mailed July 21, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S15.
NHTSA campaign 19V103000 · 174 vehicles affected
Defect
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Corrective Action
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
NHTSA campaign 19V767000 · 293,558 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156 or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Corrective Action
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.
NHTSA campaign 17V668000 · 65,206 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Interim notices informing owners of the safety risk and an interim repair are expected to be mailed in November 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.
NHTSA campaign 18V275000 · 25,658 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Note: This is an expansion of recall 17V-668 (Ford recall 17S34). Ford's number for this recall expansion is 17S34-S1.
NHTSA campaign 18V782000 · 475 vehicles affected
Defect
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating S
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.
NHTSA campaign 19V205000 · 471 vehicles affected
Defect
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Quality Van customer service at 1-800-408-8550.
NHTSA campaign 19V229000 · 776 vehicles affected
Defect
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
NHTSA campaign 19V238000 · 12 vehicles affected
Defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
NHTSA campaign 19V247000 · 4 vehicles affected
Defect
Cabot Coach Builders, Inc. DBA Royale Limousine (Royal) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Royale customer service at 1-800-544-5587.
NHTSA campaign 19V313000 · 2,080 vehicles affected
Defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V329000 · 360 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
NHTSA campaign 19V332000 · 90 vehicles affected
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V333000 · 544 vehicles affected
Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V183000 · 137 vehicles affected
Defect
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, Platform Lift Systems.
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Corrective Action
Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.
NHTSA campaign 19V271000 · 4 vehicles affected
Defect
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Corrective Action
Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. The recall began April 3, 2019. Owners may contact Ricon customer service at 1-800-322-2884.
NHTSA campaign 20V260000 · 5,088 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Consequence
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Corrective Action
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
5 common questions answered
NHTSA identifies safety concerns that may involve fuel-system clogging and engine stalling, unlatched seat belts, air bags or pretensioners that may not perform as intended, degraded stability control, doors that may open, and driveshaft failures that can affect vehicle control or nearby brake and fuel lines. Modified vehicles may also have seat or wheelchair-lift risks, while tow-module corrosion can create fire or crash hazards. Waiting can allow a known defect to remain unresolved when a no-charge remedy may be available. A VIN check quickly helps determine whether your vehicle needs attention.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete applicable Ford recall remedies correctly. Recall repairs are performed at no charge to the owner when covered by the manufacturer campaign. Located in Westborough, MA, our team serves drivers from Shrewsbury, Northborough, Southborough, Ashland, Hopkinton, and surrounding communities. Whether your concern involves a safety notice, a previous repair, or uncertainty about your VIN, Herb Chambers Ford of Westborough provides an authorized place to get clear answers and dependable service.
Start by checking your VIN with NHTSA or contacting our service team. Bring your 2016 Ford Transit Connect to Herb Chambers Ford of Westborough so a technician can verify open recalls and complete any applicable manufacturer remedy. You can schedule an appointment even if you are unsure whether a recall applies, because the VIN check is free. If you notice a safety concern, avoid unnecessary driving until you receive guidance. Prompt action helps protect occupants and keeps your vehicle ready for the road.
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