Herb Chambers Ford of Westborough

2016 Ford Taurus Recall

Ford Taurus Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Taurus?
  • NHTSA identifies two recalls for the 2016 Ford Taurus, involving the rear suspension and engine.
  • The rear suspension recall involves toe links that may fracture and cause a sudden handling change, while the engine recall involves turbocharger oil supply tubes that may leak oil onto engine components.
How do I check if my 2016 Ford Taurus has an open recall?
  • You can check your 2016 Ford Taurus VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can verify recall status and explain the applicable manufacturer remedy.
How much does a 2016 Ford Taurus recall repair cost?
  • A 2016 Ford Taurus recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
  • Ford specifies the remedy, and the dealer performs the covered recall work at no charge to the owner.
Can an independent shop fix a 2016 Ford Taurus recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may perform other repairs, but recall remedies should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2016 Ford Taurus?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer trade-in information; visit our trade-in page to get started.
  • A VIN check can clarify whether a recall remedy remains open before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Prioritize Your Safety

NHTSA identifies two recall concerns affecting certain 2016 Ford Taurus vehicles. A rear suspension toe link may fracture because of stress, causing a sudden change in handling and increasing crash risk. On vehicles covered by the engine recall, an improperly brazed turbocharger oil supply tube may leak oil onto engine components; an ignition source could then increase fire risk. Waiting to check an open recall can leave a known safety concern unresolved. Even if your vehicle drives normally, schedule a VIN check promptly after receiving a notice or whenever you are uncertain about past recall work. The appropriate remedy is determined by Ford and completed by an authorized dealer at no charge.

Ford-Trained Recall Care

Herb Chambers Ford of Westborough provides authorized Ford recall service for drivers in Westborough, Framingham, Shrewsbury, Worcester, and surrounding Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools to identify the applicable campaign and follow Ford’s repair instructions. When the recall applies, the remedy is performed at no charge using the manufacturer-specified process and OEM parts. Our team can explain the rear suspension and engine recall concerns in clear language, answer questions about your VIN check, and help you move forward with reassurance. Visit us at 310 Turnpike Road, Rte 9, in Westborough, MA.

Take the Next Step

Start by locating your vehicle identification number and contacting Herb Chambers Ford of Westborough for a free recall check. Bring the vehicle to our service department so a factory-trained technician can verify the VIN and complete any applicable Ford remedy. If you are unsure whether a previous repair was completed, schedule an appointment anyway—the VIN check is free and can provide a clear answer. You can schedule service online at a convenient time. Addressing recall questions promptly helps you understand your vehicle’s status and supports safer driving throughout Westborough and nearby communities.