Herb Chambers Ford of Westborough

2016 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Door Latch

FREE1 OPEN RECALL

NHTSA campaign 20V177000 · 288,110 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the dri

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Fusion?
  • NHTSA has issued eight recalls for the 2016 Ford Fusion involving Door Latch, Power Steering, Parking Brake, Steering, Seat Belt, and Fuel Tank components.
  • The recall concerns include possible door opening, loss of power steering assist, unexpected vehicle movement, steering-wheel detachment, reduced seat-belt restraint, and fuel leakage after a crash.
How do I check if my 2016 Ford Fusion has an open recall?
  • You can check your 2016 Ford Fusion by entering its VIN at NHTSA.gov or by receiving a free VIN check from our service department.
  • VIN-specific verification confirms whether a manufacturer safety remedy remains open for your exact vehicle.
How much does a 2016 Ford Fusion recall repair cost?
  • A 2016 Ford Fusion recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
  • Eligible remedies, including replacement parts and related labor, are performed at no charge to the owner.
Can an independent shop fix a 2016 Ford Fusion recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Ford Fusion recall at no charge.
  • An independent shop may provide other repairs, but recall completion should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2016 Ford Fusion?
  • Buyers and dealers check recall status, so completing an open recall can make the trade-in process clearer; visit our trade-in page to get started.
  • Addressing an open safety recall also helps document that the manufacturer remedy was completed by an authorized dealer.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recalls for the 2016 Ford Fusion include door-latch parts that may let a door open, corroded power-steering hardware that may reduce steering assist, and a steering-wheel bolt that may loosen. Other recalls address a shifter-cable bushing that may allow unexpected movement, seat-belt or seat-track conditions that may reduce occupant protection, and a fuel tank that may leak after a crash. Waiting can leave a known safety concern unresolved. Use the parking brake as directed for the shifter-related concern, check your VIN, and arrange authorized recall service as soon as possible.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from nearby communities. Our factory-trained technicians follow Ford repair procedures, use manufacturer diagnostic tools, and install OEM parts when the recall remedy calls for replacement components. Eligible recall repairs are completed at no charge to the owner, giving you a reassuring place to resolve safety concerns correctly. Visit us at 310 Turnpike Road, Rte 9, and speak with our service team about your VIN, recall status, and the appropriate next step for your vehicle.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting our service department for a free check. Bring the vehicle to Herb Chambers Ford of Westborough so our team can verify any open recall and complete the manufacturer remedy when applicable. You can schedule service even if you are unsure whether a previous repair was completed. We will help identify the correct next step, explain the process, and arrange an appointment designed to make recall service straightforward and reassuring.