Herb Chambers Ford of Westborough

2016 Ford F-150 Recall

Ford F-150 Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Control Arm

FREE1 OPEN RECALL

NHTSA campaign 21E027000 · 2,394 vehicles affected

Defect

Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.

Consequence

An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.

Corrective Action

DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. The recall is expected to begin May 10, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford F-150?
  • NHTSA has issued 12 recalls for the 2016 Ford F-150 involving the Control Arm, Brake, Engine Block Heater, Engine, Structure Roof and Pillars, Seat, Door Latch, Seat Belt, Door, and Air Bag components.
  • Eligibility varies by equipment, configuration, production timing, and previous repair history.
How do I check if my 2016 Ford F-150 has an open recall?
  • You can check your 2016 Ford F-150 by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Call Herb Chambers Ford of Westborough at 508-501-8253 for assistance.
How much does a 2016 Ford F-150 recall repair cost?
  • A 2016 Ford F-150 recall repair is free at an authorized dealer when the vehicle is covered by the campaign.
  • The manufacturer specifies the remedy, which may involve inspection, repair, replacement, or software service.
Can an independent shop fix a 2016 Ford F-150 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our factory-trained technicians follow the applicable manufacturer repair procedure.
Does an open recall affect the trade-in value of the 2016 Ford F-150?
  • Buyers and dealers check recall status, so completing an open remedy can simplify a trade-in evaluation; visit our trade-in page to get started.
  • A VIN check helps clarify whether a recall remains open before you trade.

Recall Service & Dealership Highlights