Defect
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Herb Chambers Ford of Westborough
2016 Ford C-Max Energi Recall
Ford C-Max Energi Recall service at Herb Chambers Ford of Westborough in Westborough, MA
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FREE1 OPEN RECALL
NHTSA campaign 17V052000 · 17 vehicles affected
Consequence
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall is expected to begin March 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Structure1
FREE1 OPEN RECALL
NHTSA campaign 17V052000 · 17 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Consequence
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall is expected to begin March 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2016 Ford C-Max Energi?
- NHTSA identifies one recall for the 2016 Ford C-Max Energi, affecting the Structure component because improperly welded left-hand apron joints in the floor pan may reduce front-end structural integrity.
- Ford dealers inspect the apron joints and repair the vehicle when necessary under the manufacturer’s free recall remedy.
How do I check if my 2016 Ford C-Max Energi has an open recall?
- You can check the VIN at NHTSA.gov or receive a free VIN check at the Herb Chambers Ford of Westborough service department.
- Call 508-501-8253 or schedule an appointment so the team can check for open recalls and discuss the applicable remedy.
How much does a 2016 Ford C-Max Energi recall repair cost?
- A 2016 Ford C-Max Energi recall repair is free at an authorized dealer when the repair is covered by the manufacturer recall.
- Ford’s specified inspection and any necessary repair for recall 17S03 are performed at no charge to the owner.
Can an independent shop fix a 2016 Ford C-Max Energi recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Ford C-Max Energi recall at no charge.
- Herb Chambers Ford of Westborough has factory-trained technicians and Ford-approved equipment for the recall inspection and repair.
Does an open recall affect the trade-in value of the 2016 Ford C-Max Energi?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2016 Ford C-Max Energi; visit our trade-in page to get started.
- Completing an eligible recall remedy can help you present a more complete vehicle history when discussing a trade.
Recall Service & Dealership Highlights
Address the Safety Concern
NHTSA’s Structure recall involves potentially improper welds at the left-hand apron joints in the floor pan of certain 2016 Ford Focus and C-Max vehicles. These joints may affect front-end structural integrity, increasing the risk of injury if a crash occurs. Waiting to confirm the recall status leaves uncertainty about whether the manufacturer’s inspection or repair has been completed. A quick VIN check can clarify the next step, and an authorized Ford dealer can perform the specified remedy at no charge. If you received a Ford notice, bought the vehicle used, or simply do not know its repair history, contact our team promptly rather than postponing a safety-related inspection.
Trusted Ford Service Nearby
At Herb Chambers Ford of Westborough, factory-trained technicians follow Ford’s recall procedures and use manufacturer diagnostic tools, approved repair information, and OEM parts when parts are required. The recall remedy is performed at no charge when applicable, giving you a reassuring path to resolve the Structure concern. Our dealership is located at 310 Turnpike Road, Rte 9, in Westborough, MA, serving drivers from Northborough, Shrewsbury, Southborough, Hopkinton, and nearby communities. Call 508-501-8253 to speak with our service team, or schedule an appointment online.
Start With a Free VIN Check
Begin by locating your vehicle identification number and asking our team to check for an open recall. Bring the 2016 Ford C-Max Energi to Herb Chambers Ford of Westborough for the inspection and any required remedy, even if you are unsure whether the prior owner completed the work. The VIN check is free, and scheduling early helps you move from uncertainty to a clear plan. Call 508-501-8253 or schedule service online. Our team can explain the process, confirm the manufacturer’s repair direction, and help protect your vehicle’s safety without adding a recall repair charge.
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