Herb Chambers Ford of Westborough

2015 Ford Transit Connect Recall

Ford Transit Connect Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Transit Connect?
  • NHTSA has issued six recalls for the 2015 Ford Transit Connect involving the Door Lock, Sun Roof, Engine, Instrument Panel, and Fuel Pump components.
  • The two Door Lock recalls concern latches that may fail to secure a door.
  • The other recalls concern potential roof separation, engine oil leakage and fire risk, loss of instrument-panel warnings, and fuel-pump failure that may cause stalling.
How do I check if my 2015 Ford Transit Connect has an open recall?
  • You can check your 2015 Ford Transit Connect by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can determine whether a recall remains open and explain the next step.
How much does a 2015 Ford Transit Connect recall repair cost?
  • A 2015 Ford Transit Connect recall repair is free at an authorized dealer when the vehicle is covered by the applicable manufacturer campaign.
  • Ford specifies the remedy, which may include inspection, replacement, reinstallation, or a software update.
Can an independent shop fix a 2015 Ford Transit Connect recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may perform other repairs, but recall completion should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2015 Ford Transit Connect?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer trade-in documentation; use our trade-in page to explore your options.
  • Our team can check the VIN before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies six campaigns affecting the 2015 Ford Transit Connect. Door-latch failures may leave a door unsecured and allow it to open while driving. On vehicles with the panoramic fixed-glass roof, an improper bond may cause leaks, wind noise, or panel separation. Certain engine configurations may develop a cracked cylinder head and oil leak when coolant is insufficient, creating fire risk. An instrument-panel software issue may hide warning lights and messages, while a fuel-pump failure may cause an unexpected stall. Waiting can leave a known safety concern unresolved, so a free VIN check is a sensible next step.

Authorized Ford Expertise

Herb Chambers Ford of Westborough provides authorized recall service in Westborough, MA, for local drivers and nearby communities. Our factory-trained technicians follow Ford’s repair procedures and use manufacturer diagnostic tools to identify the correct campaign for your vehicle. When a remedy applies, the work is completed with OEM parts and at no charge to the owner. That expertise matters when a repair involves door latches, a bonded roof panel, engine monitoring, instrument-panel software, or a fuel pump. Visit us at 310 Turnpike Road, Rte 9, for dependable manufacturer-backed support.

Simple Steps to Get Started

Start by locating your vehicle identification number and contacting our service department for a free recall check. If an open campaign applies, bring the vehicle to Herb Chambers Ford of Westborough so our team can complete the manufacturer remedy. Even if you are unsure whether previous work was finished, schedule an appointment and let our technicians verify the status. The check is free, and eligible recall repairs are performed at no charge. Call 508-501-8253 or schedule service online today.