Herb Chambers Ford of Westborough

2015 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fusion?
  • NHTSA has issued 12 recalls for the 2015 Ford Fusion involving the Electrical, Transmission, Door Lock, Steering, and Seat Belt components.
  • Electrical recalls concern certain 120V convenience charge cords that may overheat and melt.
  • Transmission recalls concern key removal outside Park and shifter-cable bushing separation that may allow unintended movement.
  • Door Lock recalls concern side-door latches that may fail to secure properly.
  • Steering recalls concern corrosion-related power-steering issues and a steering-wheel retaining bolt.
  • Seat Belt recalls concern front seat-belt anchor cables that may fail during a crash.
How do I check if my 2015 Ford Fusion has an open recall?
  • You can check your 2015 Ford Fusion for an open recall with its VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can review the VIN and identify the applicable manufacturer remedy.
  • Call 508-501-8253 or schedule service for assistance.
How much does a 2015 Ford Fusion recall repair cost?
  • A 2015 Ford Fusion recall repair costs nothing when performed by an authorized franchise dealer under the manufacturer’s recall remedy.
  • Eligible repairs, including replacement parts and specified corrective work, are performed at no charge to the owner.
Can an independent shop fix a 2015 Ford Fusion recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Our factory-trained technicians use manufacturer diagnostic tools and OEM parts for eligible Ford recall repairs.
Does an open recall affect the trade-in value of the 2015 Ford Fusion?
  • Buyers and dealers check recall status, so an open recall can affect how a 2015 Ford Fusion is evaluated for trade-in.
  • You can review your options through our trade-in page and complete eligible recall repairs before discussing your vehicle.

Recall Service & Dealership Highlights

Protect Your Safety

NHTSA recall information identifies safety concerns involving charging cords, transmission shift mechanisms, door latches, steering components, and seat-belt anchor cables on affected 2015 Ford Fusion vehicles. An overheated convenience cord can increase fire risk. A transmission or shifter-cable problem may allow rollaway or unexpected movement. A loose door latch may let a door open while driving. Steering defects may increase steering effort or cause loss of control, while a seat-belt anchor cable may not properly restrain occupants in a crash. Waiting can leave a known safety concern unresolved, so use the parking brake as directed for applicable transmission recalls and arrange a VIN check promptly.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides manufacturer-authorized recall service for drivers in Westborough, Shrewsbury, Northborough, Southborough, Ashland, and nearby Massachusetts communities. Our factory-trained technicians use Ford diagnostic tools to verify the VIN, identify the applicable campaign, and follow the manufacturer’s repair instructions. OEM parts and approved procedures help ensure the remedy addresses the specific safety concern. Eligible recall repairs are performed at no charge to the owner, including applicable component replacement or corrective work. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, for knowledgeable, reassuring support from a local Ford service team.

Take the Next Step

Start with a VIN check, even if you are unsure whether a recall repair was completed. Contact our service department, bring your 2015 Ford Fusion to Herb Chambers Ford of Westborough, and let our team verify its status. If an open campaign applies, we will explain the remedy and help you schedule an appointment at a convenient time. The VIN check is free, and you do not need to diagnose the issue yourself before calling. Addressing a safety campaign promptly can provide greater confidence on every drive throughout Westborough and the surrounding area.