Herb Chambers Ford of Westborough

2015 Ford Focus Recall

Ford Focus Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Focus?
  • NHTSA has issued eight recalls for the 2015 Ford Focus involving the Door Lock, Fuel System, Electrical, Transmission, Liftgate, Differential Unit and Ignition components.
  • Door Lock is associated with two recalls; each other affected component is associated with one recall.
How do I check if my 2015 Ford Focus has an open recall?
  • You can check your 2015 Ford Focus VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our technicians can explain the applicable remedy and help you schedule service.
How much does a 2015 Ford Focus recall repair cost?
  • A 2015 Ford Focus recall repair costs nothing when performed by an authorized dealer under the manufacturer’s recall remedy.
  • Bring your vehicle to an authorized Ford franchise dealer for the applicable inspection, software update, part replacement or other remedy.
Can an independent shop fix a 2015 Ford Focus recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Herb Chambers Ford of Westborough uses manufacturer diagnostic tools, trained technicians and genuine repair procedures for Ford recall work.
Does an open recall affect the trade-in value of the 2015 Ford Focus?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
  • Resolve eligible recall repairs at no charge before discussing your vehicle’s next step.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies door latches that may fail to secure a door, a fuel-system fault that may stall the engine, charge cords that may overheat, and a clutch issue that may contribute to a fire. Other recalls address an unintentionally opening liftgate, possible loss of motive power or Park function, and an engine that may continue running after shutdown. These conditions can increase the risk of injury, fire or a crash. Waiting to check your VIN can leave a known safety concern unresolved. A free recall check helps determine whether your 2015 Ford Focus needs immediate attention.

Trusted Ford Recall Service

Herb Chambers Ford of Westborough provides recall service for drivers in Westborough, Shrewsbury, Northborough, Southborough, Hopkinton and nearby Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to identify the correct Ford remedy for your vehicle. Qualifying recall inspections, software updates and repairs are performed at no charge to the owner through the authorized franchise dealer. We will explain the work clearly and help you move forward with confidence. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, in Westborough, MA, for dedicated Ford expertise.

Simple Next Steps

Start by locating your VIN and requesting a recall check. If an open recall appears, bring your vehicle to our service department so a technician can verify the condition and perform the manufacturer remedy. If you are unsure whether a previous repair was completed, schedule an appointment anyway—the VIN check is free. You can schedule an appointment online, call Herb Chambers Ford of Westborough at 508-501-8253, or visit us in Westborough. Prompt action helps protect you, your passengers and other drivers.