Herb Chambers Ford of Westborough

2015 Ford Fiesta Recall

Ford Fiesta Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Door Lock

FREE1 OPEN RECALL

NHTSA campaign 20V177000 · 288,110 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the dri

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Fiesta?
  • NHTSA lists three recall campaigns for certain 2015 Ford Fiesta vehicles, involving the door lock, engine, and fuel pump.
  • The door lock recall concerns a latch component that may break and allow a door to open while driving.
  • The engine recall concerns possible cylinder-head overheating and oil leakage on certain 1.6L GTDI Fiesta ST vehicles.
  • The fuel pump recall concerns a failure that may cause the vehicle to stall without warning.
How do I check if my 2015 Ford Fiesta has an open recall?
  • You can check your 2015 Ford Fiesta by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Our team can explain whether a manufacturer recall remedy applies and help you schedule service.
How much does a 2015 Ford Fiesta recall repair cost?
  • A 2015 Ford Fiesta recall repair costs nothing when completed by an authorized dealer under the manufacturer recall program.
  • Ford specifies the remedy, and eligible repairs are performed at no charge to the owner.
Can an independent shop fix a 2015 Ford Fiesta recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Independent shops may provide other repairs, but recall completion should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2015 Ford Fiesta?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to begin.
  • Confirming the VIN status also helps document that an eligible safety remedy has been completed.

Recall Service & Dealership Highlights

Protect Occupants and Prevent Risk

NHTSA recall information identifies three areas requiring attention on certain 2015 Ford Fiesta vehicles. A door latch component may break, making a door difficult to secure and creating a risk that it could open while driving. On certain 1.6L GTDI Fiesta ST vehicles, insufficient coolant may allow the cylinder head to overheat, crack, and leak oil onto a hot engine or exhaust component, increasing fire risk. A fuel pump failure may also cause an unexpected stall and increase crash risk. Waiting can leave a known safety concern unresolved, so schedule a VIN check promptly, especially after receiving a notice or noticing a related symptom.

Ford-Focused Recall Expertise

Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to perform the remedy specified for an eligible Ford recall. Our team can verify your vehicle identification number, explain the applicable campaign, and complete the repair at no charge when the vehicle qualifies. From our location in Westborough, MA, we serve drivers from nearby communities throughout the area who want authorized Ford service and clear communication. Trust Herb Chambers Ford of Westborough for professional recall support designed around your vehicle’s safety and the manufacturer’s repair procedures.

Start With a Free VIN Check

Begin by contacting our service department for a free VIN check, even if you are unsure whether a previous owner completed a recall repair. If an open campaign applies, bring your Fiesta to our team so we can verify the condition and perform the manufacturer remedy. Have your VIN and recall notice available when possible, then schedule an appointment at a convenient time. Do not delay a safety concern while searching for answers. We can help you understand the next step, arrange authorized service, and direct you to appropriate support before you return to the road.