Herb Chambers Ford of Westborough
Ford F-450 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V401000 · 22 vehicles affected
Defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Corrective Action
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
NHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 14V204000 · 3,973 vehicles affected
Defect
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Consequence
If the vehicle is in Reverse" while the while the gear selection shows "Drive
Corrective Action
unexpected movement could occur, increasing the risk of a crash.
NHTSA campaign 15V024000 · 4 vehicles affected
Defect
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.
Consequence
If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.
Corrective Action
The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.
NHTSA campaign 19V401000 · 22 vehicles affected
Defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Corrective Action
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
NHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 14V204000 · 3,973 vehicles affected
Defect
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Consequence
If the vehicle is in Reverse" while the while the gear selection shows "Drive
Corrective Action
unexpected movement could occur, increasing the risk of a crash.
NHTSA campaign 15V024000 · 4 vehicles affected
Defect
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.
Consequence
If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.
Corrective Action
The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.
5 common questions answered
NHTSA recall information identifies four potential safety concerns for the 2015 Ford F-450 Super Duty. A backup-camera monitor may reverse the displayed image, increasing the chance of steering the wrong way around an obstacle. Certain emergency-vehicle configurations may experience an engine-management shutdown that delays restart, while a transmission software issue may allow unexpected movement when the vehicle is in Reverse but the selection shows Drive. Certain modified emergency vehicles may also have a suspension fluid tank mount that can fail, allowing the tank to separate and become a road hazard. Waiting can leave these risks unresolved, so schedule a VIN check promptly.
Herb Chambers Ford of Westborough provides factory-authorized recall support for drivers in Westborough, Worcester, Northborough, Shrewsbury, and nearby Massachusetts communities. Factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts or software updates to address qualifying campaigns correctly. Our team can check your VIN, explain which recall applies, and perform the manufacturer’s remedy at no charge when the campaign covers your vehicle. Choosing Herb Chambers Ford of Westborough connects your truck with an authorized franchise dealer equipped to handle Ford recall work with careful, professional service.
Begin by locating your truck’s VIN and contacting our service department. We can check for open recalls, explain the next step, and help arrange the appropriate repair. Bring the 2015 Ford F-450 Super Duty to our Westborough location if a campaign applies, or schedule an appointment even if you are unsure whether earlier work was completed. The VIN check is free, and an applicable manufacturer recall remedy is performed at no charge. Use our online option to schedule an appointment, or call 508-501-8253 for assistance from the Herb Chambers Ford of Westborough team.
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