Herb Chambers Ford of Westborough
Ford F-350 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20E090000 · 102 vehicles affected
Defect
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer through shaft" may block the piston ports
Consequence
If the steering locks, it can increase the risk of a crash.
Corrective Action
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
NHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 14V204000 · 3,973 vehicles affected
Defect
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Consequence
If the vehicle is in Reverse" while the while the gear selection shows "Drive
Corrective Action
unexpected movement could occur, increasing the risk of a crash.
NHTSA campaign 20E090000 · 102 vehicles affected
Defect
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer through shaft" may block the piston ports
Consequence
If the steering locks, it can increase the risk of a crash.
Corrective Action
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
NHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 14V204000 · 3,973 vehicles affected
Defect
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Consequence
If the vehicle is in Reverse" while the while the gear selection shows "Drive
Corrective Action
unexpected movement could occur, increasing the risk of a crash.
5 common questions answered
NHTSA recall information identifies a steering concern in certain Icon stabilizer kits: a foam ring may block piston ports, potentially causing the steering to lock and increasing crash risk. Two transmission recalls also warrant attention. One may trigger an incorrect exhaust gas temperature fault, shutting down the engine and delaying an immediate restart; for emergency-service vehicles, that delay could increase injury risk. Another software condition may leave the truck in Reverse while the selector shows Drive, allowing unexpected movement. Waiting can leave a safety-related condition unresolved, so check your VIN and arrange recall service promptly if a campaign applies.
Herb Chambers Ford of Westborough provides recall support for drivers in Westborough, MA, and nearby Worcester, Shrewsbury, Northborough, and Southborough communities. Factory-trained technicians use manufacturer diagnostic tools to verify the VIN, identify the applicable campaign, and complete the manufacturer remedy correctly. OEM parts, revised hardware, PCM software, or transmission software may be used according to the specific recall. Eligible remedies are completed free of charge at an authorized franchise dealer, giving you a clear path from recall question to professional resolution at a convenient local Ford service department.
Start by contacting our service team or using the online VIN check process. Bring your 2015 Ford F-350 Super Duty to Herb Chambers Ford of Westborough, or schedule an appointment before visiting. If you are unsure whether a recall repair was completed, schedule service anyway—the VIN check is free and can clarify the vehicle’s status. Our team can explain the remedy and complete applicable recall work at no charge. Call 508-501-8253, then drive with greater confidence knowing your question has been addressed by an authorized Ford dealer.
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