Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Herb Chambers Ford of Westborough
2015 Ford Explorer Recall
Ford Explorer Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsAxle Shaft
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Parking Brake
FREE1 OPEN RECALL
NHTSA campaign 15V464000 · 7,165 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light
Consequence
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Axle Shaft1
FREE1 OPEN RECALL
NHTSA campaign 20V692000 · 15,587 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Rear Suspension4
FREE4 OPEN RECALLS
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 16V245000 · 75,364 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin on June 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Parking Brake1
FREE1 OPEN RECALL
NHTSA campaign 15V464000 · 7,165 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light
Consequence
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2015 Ford Explorer?
- NHTSA has issued six recalls for the 2015 Ford Explorer involving the Axle Shaft, Rear Suspension, and Parking Brake components.
- The Axle Shaft recall concerns a possible support-bracket failure that may cause unintended movement or loss of motive power.
- The Rear Suspension recalls address possible toe-link fractures, steering-control changes, and a wheel-end separation risk.
- The Parking Brake recall concerns a brake that may not fully engage and could allow the vehicle to roll on a slope.
How do I check if my 2015 Ford Explorer has an open recall?
- You can check your 2015 Ford Explorer by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
- Herb Chambers Ford of Westborough can confirm whether an eligible manufacturer remedy remains open for your specific vehicle.
How much does a 2015 Ford Explorer recall repair cost?
- A 2015 Ford Explorer recall repair costs nothing when completed by an authorized dealer under the manufacturer recall program.
- Applicable inspections, parts, and remedies are performed at no charge to the owner.
Can an independent shop fix a 2015 Ford Explorer recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Our Ford technicians use manufacturer procedures and diagnostic equipment for eligible recall repairs.
Does an open recall affect the trade-in value of the 2015 Ford Explorer?
- Buyers and dealers check recall status, so an open recall can affect a 2015 Ford Explorer trade-in discussion; visit our trade-in page to get started.
- Completing an eligible free remedy can provide useful documentation when discussing your vehicle.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA recall information identifies six safety campaigns for the 2015 Ford Explorer. An axle-shaft support bracket may fail, potentially causing unintended movement or loss of motive power. Rear suspension toe links may fracture, creating a sudden handling change or loss of steering control, while an incorrectly applied wheel hub bearing could contribute to wheel-end separation. A parking brake that does not fully engage could allow the vehicle to roll on a slope. These conditions can increase crash risk, so waiting to confirm your VIN may leave an important safety remedy unresolved.
Ford Expertise Nearby
Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, OEM parts, and Ford repair procedures to identify the correct remedy for your Explorer. When your VIN confirms an eligible open recall, the manufacturer remedy is performed at no charge to you. We can explain the repair, answer questions about the process, and help you schedule service at a convenient time.
Take the Next Step
Start with a VIN check, then bring your Explorer to Herb Chambers Ford of Westborough for verification and repair. Schedule service even if you are unsure whether a previous repair was completed, because the recall check is free. Our team can review the vehicle, explain any open campaign, and arrange the manufacturer remedy when applicable. Call 5085018253 or schedule an appointment online. Prompt attention helps you drive with greater confidence and keeps the recall process straightforward.
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