Herb Chambers Ford of Westborough

2014 Ford Taurus Recall

Ford Taurus Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Axle Shaft

FREE2 OPEN RECALLS

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Taurus?
  • NHTSA has identified six recalls for the 2014 Ford Taurus involving the axle shaft, rear suspension, fuel pump, and exterior lighting.
  • The axle shaft has two recalls; rear suspension, fuel pump, and exterior lighting each have one.
How do I check if my 2014 Ford Taurus has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your Taurus to Herb Chambers Ford of Westborough or schedule an appointment if you are unsure whether a recall repair was completed.
How much does a 2014 Ford Taurus recall repair cost?
  • A 2014 Ford Taurus recall repair costs nothing when completed by an authorized dealer as the manufacturer's remedy.
  • The dealer checks the VIN and performs the specified inspection, repair, or replacement at no charge when the campaign applies.
Can an independent shop fix a 2014 Ford Taurus recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Ford Taurus recall at no charge.
  • An independent shop may perform other repairs, but recall completion should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2014 Ford Taurus?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation.
  • When you are ready, visit our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights