Herb Chambers Ford of Westborough

2014 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

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Frequently asked questions

Recall Summary

16 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Door Lock

FREE4 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Steering

FREE3 OPEN RECALLS

NHTSA campaign 19V632000 · 90,644 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor

Consequence

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Transmission

FREE4 OPEN RECALLS

NHTSA campaign 19V362000 · 259,182 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Corrective Action

The remedy for this recall is still under development. An interim owner notification letter was mailed May 30, 2019. A second letter will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Door Lock4

FREE4 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Steering3

FREE3 OPEN RECALLS

NHTSA campaign 19V632000 · 90,644 vehicles affected

Defect

Consequence

Corrective Action

Transmission4

FREE4 OPEN RECALLS

NHTSA campaign 19V362000 · 259,182 vehicles affected

Defect

Consequence

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Corrective Action

Engine1

FREE1 OPEN RECALL

NHTSA campaign 17V209000 · 208,584 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Consequence

If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V875000 · 603,392 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence

If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. Remedy parts are currently unavailable. Owners will be notified of the safety issue beginning on January 20, 2017. Remedy parts are expected to be available by the second quarter of 2017, and at that time, owners will be mailed a second notice. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 14V597000 · 746,842 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may shor

Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Front Seat Recliner1

FREE1 OPEN RECALL

NHTSA campaign 14V164000 · 43,135 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affecte

Consequence

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Corrective Action

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Fusion?

NHTSA has issued 16 recalls associated with the 2014 Ford Fusion, affecting electrical, door lock, steering, transmission, engine, seat belt, air bag, and front seat recliner components.
Applicability depends on the vehicle’s VIN, equipment, production details, and other campaign requirements.

How do I check if my 2014 Ford Fusion has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can confirm whether your 2014 Ford Fusion has an open recall.
Our team can explain the applicable Ford remedy and help you schedule an appointment.

How much does a 2014 Ford Fusion recall repair cost?

A 2014 Ford Fusion recall repair is free at an authorized dealer when the vehicle qualifies for the manufacturer remedy.
Herb Chambers Ford of Westborough can verify eligibility before completing the repair.

Can an independent shop fix a 2014 Ford Fusion recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Factory-trained Ford technicians use the required procedures, diagnostic tools, and parts.

Does an open recall affect the trade-in value of the 2014 Ford Fusion?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
A VIN check identifies recall work that may still need attention before appraisal.

Recall Service & Dealership Highlights

Protect Your Drive

NHTSA recall information for the 2014 Ford Fusion includes door latches that may fail to secure a door, steering components that may cause heavier steering or loss of assist, and transmission concerns that may allow rollaway. Other campaigns address a charging cord or engine condition that may increase fire risk, restraint components that may not protect occupants as intended, and a seatback that may loosen. Waiting can leave a known safety concern unresolved. Herb Chambers Ford of Westborough can check your VIN and identify the manufacturer remedy before a minor warning becomes a serious safety problem.

Ford Expertise Nearby

Herb Chambers Ford of Westborough brings factory-trained technicians, manufacturer diagnostic tools, and OEM parts together for recall service in Westborough, MA. Our authorized Ford service department serves drivers from Westborough and nearby communities, including Shrewsbury, Northborough, Southborough, Ashland, and surrounding Central Massachusetts areas. When your VIN confirms an applicable campaign, the manufacturer remedy is performed at no charge. Our team follows Ford’s repair instructions and can explain what was inspected, replaced, or updated, giving you a clear and reassuring path back to confident driving.

Take the Next Step

Start with a VIN check, even if you are unsure whether a recall repair was completed. Then bring your 2014 Ford Fusion to Herb Chambers Ford of Westborough so our service team can verify the campaign and perform the eligible remedy. You can schedule service online or contact the dealership for assistance choosing a convenient visit. A free recall check is a simple step toward safer driving, and it can prevent uncertainty about door latches, steering, restraints, engine concerns, or transmission operation from continuing.

2014 Ford Fusion Recall Service in Westborough, MA

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