Herb Chambers Ford of Westborough

2014 Ford Fiesta Recall

Ford Fiesta Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Door Lock

FREE4 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Fiesta?
  • NHTSA has identified seven recalls for the 2014 Ford Fiesta involving the Door Lock, Engine, Fuel Pump, and Fuel System components.
  • Door Lock: four recalls involve door-latch failures that may leave a door unsecured.
  • Engine: one recall concerns cylinder-head overheating and possible oil leakage on certain 1.6L GTDI-equipped Fiesta ST vehicles.
  • Fuel Pump: one recall concerns a fuel pump that may fail and cause a stall.
  • Fuel System: one recall concerns a fuel tank that may leak.
How do I check if my 2014 Ford Fiesta has an open recall?
  • A VIN check at NHTSA.gov or a free VIN check at our service department can show whether your 2014 Ford Fiesta has an open recall.
  • Herb Chambers Ford of Westborough can check the VIN against the manufacturer’s open recall records and explain the applicable remedy.
How much does a 2014 Ford Fiesta recall repair cost?
  • A 2014 Ford Fiesta recall repair costs nothing to the owner when completed as a manufacturer safety remedy at an authorized dealer.
  • The remedy may include latch, sensor, fuel pump, or fuel tank work, depending on the applicable recall.
Can an independent shop fix a 2014 Ford Fiesta recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may perform other repairs, but recall completion should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2014 Ford Fiesta?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; value your trade-in.
  • Recall completion is free at an authorized dealer, even when you are preparing to sell or trade the vehicle.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four Door Lock recalls involving latches that may break, leaving a door difficult to secure or able to open while driving. Another recall concerns certain 1.6L GTDI-equipped Fiesta ST vehicles, where low coolant may contribute to cylinder-head cracking, oil leakage, and fire risk. Fuel-related recalls address a fuel pump that may fail and cause a sudden stall, plus a fuel tank that may leak near an ignition source. These conditions can affect occupant safety, crash risk, or fire risk. Waiting can leave a known concern unresolved, so check your VIN and arrange the appropriate remedy promptly.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides recall assistance for drivers in Westborough, Shrewsbury, Northborough, Southborough, and nearby Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools to identify the applicable campaign and install the specified OEM parts. Because recall work follows Ford’s safety remedy, qualifying repairs are completed at no charge to the owner. From door-latch inspection and replacement to fuel-system or engine-related remedies, our authorized Ford service team can help you understand the next step. Herb Chambers Ford of Westborough is ready to make recall care straightforward and reassuring.

Simple Next Steps

Start by locating your VIN and requesting a recall check with our service department or through NHTSA.gov. Bring the vehicle to Herb Chambers Ford of Westborough so a technician can verify the open campaign and complete the manufacturer remedy. If you are unsure whether a previous repair was performed, schedule an appointment anyway—the VIN check is free. Use our schedule service page to choose a convenient time, and mention any door-latch, stalling, coolant, oil, or fuel concerns when booking. Prompt attention helps keep your Fiesta safer on the road.