Herb Chambers Ford of Westborough
Ford F-450 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 15V024000 · 4 vehicles affected
Defect
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.
Consequence
If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.
Corrective Action
The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.
NHTSA campaign 14V507000 · 76 vehicles affected
Defect
Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Superduty chassis modified by Jerr-Dan and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Jerr-Dan will notify owners, and dealers will install a new pressure switch kit that moves away from the exhaust system, free of charge. The recall began in October 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
NHTSA campaign 14V328000 · 21 vehicles affected
Defect
Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
NHTSA campaign 14V327000 · 10 vehicles affected
Defect
Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.
NHTSA campaign 15V175000 · 6,322 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
NHTSA campaign 15V024000 · 4 vehicles affected
Defect
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.
Consequence
If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.
Corrective Action
The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.
NHTSA campaign 14V507000 · 76 vehicles affected
Defect
Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Superduty chassis modified by Jerr-Dan and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Jerr-Dan will notify owners, and dealers will install a new pressure switch kit that moves away from the exhaust system, free of charge. The recall began in October 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
NHTSA campaign 14V328000 · 21 vehicles affected
Defect
Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
NHTSA campaign 14V327000 · 10 vehicles affected
Defect
Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Corrective Action
Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.
5 common questions answered
NHTSA recall information identifies five potential campaigns affecting the transmission, suspension, and equipment of certain 2014 Ford F-450 Super Duty trucks. An incorrect exhaust gas temperature fault may shut down the engine and delay emergency assistance. A fractured suspension fluid-tank bracket may allow the tank to separate and become a road hazard. On certain modified trucks, PTO pressure-switch oil may reach the exhaust thermal blanket and increase fire risk. Waiting can leave a safety concern unresolved, especially when the vehicle is used for emergency response or has specialized equipment. A prompt VIN check helps determine whether your truck requires action.
Herb Chambers Ford of Westborough uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to follow Ford’s specified recall procedures. When an applicable recall remedy is available, the repair is performed at no charge through the manufacturer’s program. Our Westborough, MA, service team helps drivers from Northborough, Shrewsbury, Worcester, Framingham, and nearby communities. Whether your truck has an emergency-vehicle package, aftermarket suspension, or a specialized PTO installation, our team can check the VIN and explain the next step clearly. Trust Herb Chambers Ford of Westborough for authorized recall service and reassuring support.
Start by locating your vehicle identification number and asking our service team to check it for open recalls. Bring the truck to Herb Chambers Ford of Westborough so technicians can confirm the campaign and perform the manufacturer remedy when applicable. If you are unsure whether a previous repair was completed, still schedule an appointment; the VIN check is free, and uncertainty should not delay a safety review. Our team can explain any required action, help coordinate the visit, and make the process straightforward for owners throughout Westborough and surrounding Massachusetts communities.
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