Herb Chambers Ford of Westborough
Ford F-150 Recall service at Herb Chambers Ford of Westborough in Westborough, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 26V378000 · Reported Jun 9, 2026 · 44,963 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles previously repaired incorrectly under recall number 24V444. A loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to unexpectedly downshift into first gear.
Consequence
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Dealers will update the PCM software, free of charge. Owner notification letters were mailed July 8, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S45. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
NHTSA campaign 24V444000 · Reported Jun 17, 2024 · 552,188 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
NHTSA campaign 20V332000 · Reported Jun 8, 2020 · 292,311 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
NHTSA campaign 16V345000 · Reported May 24, 2016 · 225,012 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Consequence
Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
NHTSA campaign 14V709000 · Reported Nov 5, 2014 · 618 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment.
Consequence
If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Corrective Action
Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
NHTSA campaign 14V710000 · Reported Nov 7, 2014 · 113,418 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Feder…
Consequence
Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Corrective Action
Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
NHTSA campaign 14V316000 · Reported Jun 12, 2014 · 4,629 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Consequence
A loss of steering control while driving increases the risk of a vehicle crash.
Corrective Action
Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
NHTSA campaign 17V472000 · Reported Jul 25, 2017 · 94,605 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
NHTSA campaign 26V378000 · Reported Jun 9, 2026 · 44,963 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles previously repaired incorrectly under recall number 24V444. A loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to unexpectedly downshift into first gear.
Consequence
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Dealers will update the PCM software, free of charge. Owner notification letters were mailed July 8, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S45. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
NHTSA campaign 24V444000 · Reported Jun 17, 2024 · 552,188 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
NHTSA campaign 20V332000 · Reported Jun 8, 2020 · 292,311 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
NHTSA campaign 16V345000 · Reported May 24, 2016 · 225,012 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Consequence
Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
NHTSA campaign 14V709000 · Reported Nov 5, 2014 · 618 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment.
Consequence
If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Corrective Action
Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
NHTSA campaign 14V710000 · Reported Nov 7, 2014 · 113,418 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Feder…
Consequence
Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Corrective Action
Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
NHTSA campaign 14V316000 · Reported Jun 12, 2014 · 4,629 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Consequence
A loss of steering control while driving increases the risk of a vehicle crash.
Corrective Action
Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
NHTSA campaign 17V472000 · Reported Jul 25, 2017 · 94,605 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
5 common questions answered
NHTSA’s eight recalls involve risks that should not be ignored. A powertrain signal problem can cause an unexpected downshift into first gear and loss of control. Brake master-cylinder leaks can change pedal feel, increase stopping effort, reduce front braking, or cause complete loss of front brake function. A delayed or missing brake-light signal can increase crash risk, while a seat-system issue may suppress the passenger airbag. Steering gear concerns may cause total loss of steering control, and fractured seat or seat-belt bolts can leave safety equipment unsecured. If your truck may be affected, do not wait to schedule service and confirm the remedy.
Herb Chambers Ford of Westborough provides authorized Ford recall service for drivers in Westborough, MA, and nearby Northborough, Shrewsbury, Hopkinton, and Southborough. Factory-trained technicians use manufacturer diagnostic tools to verify campaign eligibility and follow Ford’s repair procedures. OEM parts and the specified software updates help ensure the correct remedy is completed for your vehicle. Eligible manufacturer safety recall repairs are performed free of charge. Located at 310 Turnpike Road, Rte 9, our service team can answer questions, review your VIN, and help you move forward with confidence.
Start by checking your VIN through NHTSA.gov or contacting our service department for a free VIN check. If a campaign appears open, bring your 2014 Ford F-150 to Herb Chambers Ford of Westborough so our technicians can verify the condition and perform the manufacturer remedy. You can schedule service even if you are unsure whether a previous repair was completed. Have your vehicle identification number available, describe any warning signs, and ask about the appropriate next step. Prompt attention is especially important for brake, steering, or transmission concerns.
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