Herb Chambers Ford of Westborough

2014 Ford Edge Recall

Ford Edge Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Axle Shaft

FREE2 OPEN RECALLS

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Edge?
  • NHTSA has issued two recalls for the 2014 Ford Edge involving the axle shaft component.
  • One recall involves a potentially failing front drive axle halfshaft support bracket, which may cause unintended movement or loss of motive power.
  • The other involves a halfshaft retention circlip that may allow loss of drive power or vehicle rollaway.
How do I check if my 2014 Ford Edge has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can confirm whether a manufacturer recall applies to your specific Edge.
How much does a 2014 Ford Edge recall repair cost?
  • A 2014 Ford Edge recall repair is free at an authorized Ford dealer when the vehicle is covered by the recall.
  • The remedy is defined by Ford and performed by the dealer at no charge to the owner.
Can an independent shop fix a 2014 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our Ford technicians have manufacturer training, diagnostic tools, and access to the required OEM parts.
Does an open recall affect the trade-in value of the 2014 Ford Edge?
  • Buyers and dealers check recall status, so completing an open recall can help address questions during a trade-in evaluation.
  • To discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights