Herb Chambers Ford of Westborough

2013 Ford Taurus Recall

Ford Taurus Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

9 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Taurus?
  • NHTSA has issued eight recalls for the 2013 Ford Taurus across seven components: Rear Suspension, Fuel Pump, Fuel Leak, Steering, Door, Axle Shaft, Exterior Lighting and Door Lock.
  • The two Fuel Leak campaigns are separate recalls involving a potentially cracked fuel delivery module.
How do I check if my 2013 Ford Taurus has an open recall?
  • You can check your 2013 Ford Taurus by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers Ford of Westborough can confirm eligibility and explain the applicable Ford remedy.
How much does a 2013 Ford Taurus recall repair cost?
  • A 2013 Ford Taurus recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
  • Bring your vehicle in for confirmation of the open campaign and required repair.
Can an independent shop fix a 2013 Ford Taurus recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may perform other repairs, but recall completion should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2013 Ford Taurus?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to discuss your vehicle.
  • Completing an eligible recall remedy helps document that the manufacturer campaign was addressed.

Recall Service & Dealership Highlights