Herb Chambers Ford of Westborough

2013 Ford Fusion Recall

Ford Fusion Recall service at Herb Chambers Ford of Westborough in Westborough, MA

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Frequently asked questions

Recall Summary

17 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Door Lock3

FREE3 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Steering3

FREE3 OPEN RECALLS

NHTSA campaign 19V632000 · 90,644 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor

Consequence

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Transmission3

FREE3 OPEN RECALLS

NHTSA campaign 19V362000 · 259,182 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Corrective Action

The remedy for this recall is still under development. An interim owner notification letter was mailed May 30, 2019. A second letter will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 17V209000 · 208,584 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Consequence

If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V875000 · 603,392 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence

If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. Remedy parts are currently unavailable. Owners will be notified of the safety issue beginning on January 20, 2017. Remedy parts are expected to be available by the second quarter of 2017, and at that time, owners will be mailed a second notice. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 14V597000 · 746,842 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may shor

Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Front Seat Recliner1

FREE1 OPEN RECALL

NHTSA campaign 14V164000 · 43,135 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affecte

Consequence

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Corrective Action

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Fuel Leak1

FREE1 OPEN RECALL

NHTSA campaign 13V227000 · 390,783 vehicles affected

Defect

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Corrective Action

Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall is expected to begin on July 15, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 12V553000 · 19,106 vehicles affected

Defect

Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.

Corrective Action

Ford will notify owners, and dealers will replace the headlamp assembly. The recall is expected to begin on December 10, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Engine Coolant System1

FREE1 OPEN RECALL

NHTSA campaign 12V551000 · 80,057 vehicles affected

Defect

This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

Consequence

If flammable engine fluids come in contact with the vehicle+s hot exhaust system, a vehicle fire could occur.

Corrective Action

Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle+s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fusion?

NHTSA has issued 16 recalls for the 2013 Ford Fusion involving Electrical, Door Lock, Steering, Transmission, Engine, Seat Belt, Air Bag, Front Seat Recliner, Fuel Leak, Headlight, and Engine Coolant System components.
Recall eligibility varies by equipment, vehicle history, manufacture date, or registration history.

How do I check if my 2013 Ford Fusion has an open recall?

You can check your 2013 Ford Fusion at NHTSA.gov or receive a free VIN check at our service department.
Herb Chambers Ford of Westborough can identify open campaigns and explain the required remedy.

How much does a 2013 Ford Fusion recall repair cost?

A 2013 Ford Fusion recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
Bring your vehicle to an authorized Ford service department for the applicable repair.

Can an independent shop fix a 2013 Ford Fusion recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Our Ford technicians have the manufacturer tools and procedures needed for recall work.

Does an open recall affect the trade-in value of the 2013 Ford Fusion?

Buyers and dealers check recall status, so an open recall may affect the trade-in conversation; visit our trade-in page to get started.
Completing eligible recall repairs helps document that safety campaigns were addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

The NHTSA recall information for the 2013 Ford Fusion includes door latches that may allow a door to open, steering components that may cause loss of power assistance or impaired control, and transmission parts that may leave the vehicle out of Park or create a fluid-related fire risk. Other campaigns involve air-bag operation, seat-belt restraint, fuel leaks, overheating, headlights, seatbacks, and charging cords. Waiting can leave a safety defect unresolved while you drive. Because the remedy is defined by Ford and performed at no charge, a VIN check is a practical way to replace uncertainty with a clear next step.

Ford Expertise Nearby

Herb Chambers Ford of Westborough provides authorized Ford recall service in Westborough, MA, for drivers from nearby communities including Shrewsbury, Northborough, Southborough, Ashland, Framingham, and Marlborough. Our factory-trained technicians follow Ford repair procedures, use manufacturer diagnostic tools, and install OEM parts or components specified for the campaign. The manufacturer recall remedy is free when your vehicle qualifies. Visit Herb Chambers Ford of Westborough at 310 Turnpike Road, Rte 9, or call 5085018253 to discuss your Fusion and arrange the appropriate service visit.

Start With a Free VIN Check

Check your VIN before deciding what your 2013 Ford Fusion needs. Then bring the vehicle to our service department and let our team verify the campaign, explain the repair, and complete the manufacturer remedy. If you are unsure whether previous recall work was finished, schedule an appointment anyway—the VIN check is free and can clarify the vehicle’s status. Do not postpone concerns involving steering, latching doors, transmission Park position, fuel, coolant, restraints, or visibility. Schedule service with Herb Chambers Ford of Westborough for a confident next step.

2013 Ford Fusion Recall Service in Westborough, MA

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