Herb Chambers Ford of Westborough

2013 Ford Fiesta Recall

Ford Fiesta Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Find Out If We Can Help

Don't Want To Service? Sell Us Your Car!

Get a real offer for your car in minutes!

directions_car
location_on
Want to lookup by VIN? Click here.
Let's Go!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Fiesta?
  • NHTSA has issued three recalls for the 2013 Ford Fiesta involving the Door Lock and Air Bag components.
  • Two Door Lock recalls address latches that may break, fail to secure properly, or require replacement with improved parts.
  • One Air Bag recall addresses passenger side curtain air-bag software that may suppress deployment when the front passenger seat is empty.
How do I check if my 2013 Ford Fiesta has an open recall?
  • You can check your 2013 Ford Fiesta by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Our team can review the recall status and explain the manufacturer’s required remedy.
  • Call Herb Chambers Ford of Westborough or schedule service for assistance.
How much does a 2013 Ford Fiesta recall repair cost?
  • A 2013 Ford Fiesta recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
  • Ford specifies the remedy, which may involve latch inspection, latch replacement, or air-bag software reprogramming.
  • Our technicians can confirm eligibility through the VIN before completing the repair.
Can an independent shop fix a 2013 Ford Fiesta recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Ford service department has access to the required manufacturer procedures, diagnostic tools, and genuine parts.
  • Bring your Fiesta to Herb Chambers Ford of Westborough for recall assistance.
Does an open recall affect the trade-in value of the 2013 Ford Fiesta?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
  • Use our trade-in page to begin the vehicle-value conversation.
  • Our team can help you understand the recall status before you discuss your next vehicle.

Recall Service & Dealership Highlights

Protect Occupants

NHTSA identifies two Door Lock recalls and one Air Bag recall for the 2013 Ford Fiesta. A door-latch component may break or fail to secure the door properly, creating a risk that a door could open while the vehicle is moving and injure an occupant. The air-bag recall concerns passenger side curtain air-bag deployment when the front passenger seat is empty; a right-rear occupant may not receive the intended coverage in a side-impact crash. Waiting can leave a known safety concern unresolved. If a door is difficult to latch or you have questions about air-bag operation, contact our service team and schedule an appointment.

Ford-Certified Expertise

At Herb Chambers Ford of Westborough, factory-trained technicians use manufacturer diagnostic tools, Ford repair procedures, and OEM parts to address eligible recall work correctly. Our team can check the VIN, identify an open Door Lock or Air Bag recall, and perform Ford’s specified remedy at no charge to the owner. We proudly serve drivers in Westborough, MA, as well as nearby communities throughout the region. If you need additional maintenance after your recall visit, explore our service specials. Service financing is also available so you can get service now and pay later.

Simple Next Steps

Start with a VIN check, then bring your 2013 Ford Fiesta to our service department if an open recall is identified. You can also schedule service even if you are unsure whether a prior repair was completed, because the recall check is free. Bring any manufacturer notice you received, and our advisors will help clarify the next step. Herb Chambers Ford of Westborough is located at 310 Turnpike Road, Rte 9, in Westborough, MA. Contact us today or schedule service online for prompt, reassuring recall assistance.