Herb Chambers Ford of Westborough

2013 Ford F-450 Super Duty Recall

Ford F-450 Super Duty Recall service at Herb Chambers Ford of Westborough in Westborough, MA

Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 15V175000 · 6,322 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Consequence

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Corrective Action

Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford F-450 Super Duty?
  • NHTSA identifies 12 recalls for the 2013 Ford F-450 Super Duty, involving the Transmission, Equipment, and Pressure Switch Kit components.
  • The Transmission campaign involves an engine-management software issue that may cause an unexpected shutdown on certain specially equipped trucks.
  • The Equipment and Pressure Switch Kit campaigns involve possible PTO pressure-switch oil leaks that may reach the exhaust thermal blanket and increase fire risk.
How do I check if my 2013 Ford F-450 Super Duty has an open recall?
  • You can check your VIN at NHTSA.gov, or receive a free VIN check at our service department.
  • Because some campaigns apply to modified vehicles or specific equipment, the VIN confirms whether a recall applies to your truck.
  • If you are uncertain whether a previous repair was completed, schedule an appointment for a VIN check.
How much does a 2013 Ford F-450 Super Duty recall repair cost?
  • A 2013 Ford F-450 Super Duty recall repair costs nothing when performed by an authorized dealer as the manufacturer remedy.
  • Herb Chambers Ford of Westborough can confirm the open recall and explain the repair process before service begins.
Can an independent shop fix a 2013 Ford F-450 Super Duty recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Independent shops may provide other repairs, but recall completion should be handled through an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2013 Ford F-450 Super Duty?
  • Buyers and dealers check recall status, so completing an open recall can make the trade-in process clearer; explore our trade-in page.
  • Recall status is confirmed by VIN, including whether a manufacturer remedy remains open.

Recall Service & Dealership Highlights